Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayna Garcia

HealthCare Provider
Philadelphia, PA,PA

Summary

Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety.

Dedicated Office Manager and Supervisor with over 5 years’ plus experience efficiently steering administrative functions; Directs cost-effective use of resources and high-quality business performance; Fosters a positive and engaging work environment; Engages excellent communication skills and illustrates sincere commitment to teamwork and exceptional customer service; Builds and motivates effective teams; Creates professional development opportunities and training, and empowers others to grow in skill and leadership

Seasoned Catering Manager with passion for creating quality food experiences. Skilled at managing employees and organizing large-scale events, including weddings and banquets. Well-known for delivering excellent dishes and customer service, resulting in business growth.

Overview

13
13
years of professional experience

Work History

Home Health Care Provider

Country Wide Home Care
Philadelphia, United States
03.2020 - Current

I provide one-on-one full-time home care monitoring support care in the privacy of my clients home. With two plus years experience in assisting in the necessary duties to provide comfort and flexibility for my clients needs.

  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Provided patient with assistance in completing daily tasks, reducing daily burden.
  • Over seeing the client administering medication as directed by physician.
  • Carefully watching client and remaining vigilant for negative side effects.
  • Keeping a close eye on behavior and emotional responses of clients to address concerns and protect him from harms way.
  • Coordinated daily medicine schedules and administration to help client address symptoms and enhance quality of life.
  • Overseeing and/or assisting client with cooking tasty, nourishing meals for patients to promote better nutrition.
  • Assisting client by handling household cleaning duties, managing schedules and transporting to and from medical appointments grocery shopping ext.

Office Manager

410 Specialties
Philadelphia, United States
08.2014 - 10.2019

Aided business development efforts, developed processes, and played a key role in driving revenue growth.

  • Responsible for the general operation of our office
  • Greeting visitors, answering incoming phone calls
  • Organized and accurately maintained filing system of confidential information.
  • Reviewed and analyzed reports on periodic expenditures.
  • Daily utilization of Windows, Microsoft Office, and POS systems.
  • Executed, managed, and assisted on all ad hoc business on a daily basis
  • Created and executed monthly events to drive business.
  • Supervised collection of funds, and reconciliation of daily cash management reports
  • Compiled financial reports pertaining to cash receipts, expenditures and profits and loss.
  • Developed and implemented office policies by establishing standards and procedures
  • Conducted interviews, selection, training, and supervision of new staff
  • Create monthly budgets, expenditures to maintain alignment with financial goals
  • Structured the company calendar & scheduled client appointments to ensure efficient daily operations
  • Monitored business supply inventory while overseeing general office operations.
  • Completed or scheduled maintenance of all office & shop equipment in order to avoid malfunctions
  • Coordinating appointments, meetings and managing staff calendars and schedules.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Developed standard operating procedures for all administrative employees.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts and generated reports for company database.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Sourced vendors for special project needs and negotiated contracts.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Compared vendor prices and negotiated for optimal savings.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Managing Director

Alston Caterers
Philadelphia, PA
11.2006 - 06.2012

Responsible for obtaining & scheduling catering jobs and events. Meeting with clients to plan food arrangements and aesthetic presentation for functions while forming amicable business relationships.

  • Developed, implemented and managed all aspects of the sales process in pursuit of revenue and profit generation.
  • Built and maintained relationships with new clients and further developed opportunities with existing clients.
  • Prepared, negotiated, and delivered bids and final contracts to clients
  • Collaborating and managing, while creating floor plans for various types of catering designs for private events from 50 - 400 guests. As well as develop menus and pricing.
  • Managed/supervised the delivery, and carrying out of gourmet food and formal dining service for events.
  • Assisted in sales and conducted site visits with prospective clients.
  • Hiring, training and scheduling new crew members and veterans to work for the specific events.
  • Responsible for developing, forecasting and projecting annual catering budgets
  • Interface with clients to provide financial reporting and client satisfaction
  • Managing the floor during an event (i.e. ensuring proper set up & break down of equipment; ensuring employee duties are full met; ensuring satisfaction and guests during events etc.)
  • Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Promoted catering packages with most profitable outcomes without sacrificing client desires.
  • Secured new clients and accounts by analyzing and catering products to specific needs.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Handled catering scheduling, ordered food and planned events.
  • Designed catering packages to increase sales and customer experience.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Worked with chefs to plan menus according to client needs and budgets.

Education

Philadelphia Regional High
Philadelphia

Skills

Self-Motivated

undefined

Timeline

Home Health Care Provider

Country Wide Home Care
03.2020 - Current

Office Manager

410 Specialties
08.2014 - 10.2019

Managing Director

Alston Caterers
11.2006 - 06.2012

Philadelphia Regional High
Dayna GarciaHealthCare Provider