Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Dayna Guerrero

Bronx,Ny

Summary

Motivated high school graduate who demonstrates diligent and mature work ethic. Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service. Hardworking and passionate job seeker with strong organizational skills eager. Ready to help team achieve company goals. Reliable employee seeking [retail or sales associate] position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Chick-Fil-A

Cashier Customer Service
New York, NY
05.2022 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Summer Youth Employee

Career Explorations
New York, NY
07.2021 - 08.2021
  • Developed unique and thoughtful activities to engage diverse participants in group situations.
  • Monitored social interactions to promote positive social experiences for participants and prevent conflicts.
  • Integrated STEM activities into programs to enrich educational impact and inspire novel career paths.
  • Promoted result-driven programs, aligning pursuits with overall enrichment goals.

Sales Associate

Retail Associates
New York, NY
07.2021 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Family Babysitter

Babysitting Service
New York, NY
11.2019 - 02.2019
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Assisted children with homework assignments and special projects across different subjects.

Education

Bachelor of Science -

John Jay College of Criminal Justice of The City University of New York
New York, NY
06.2026

High School Diploma -

Global Learning Collaborative High School
New York, NY
01.2022

Skills

  • Dependable and Cooperative
  • Teamwork and Collaboration
  • Customer Needs Assessments
  • Time Management
  • Customer Engagement
  • Customer Order Recording
  • Stocking and Replenishing
  • POS System Operations
  • Team Player
  • Food Running
  • Delivering Orders to Guests
  • Answering Customer Questions
  • Retail Knowledge
  • Friendly, Positive Attitude
  • Google Docs
  • Administrative Leadership

Accomplishments

  • Efficiently served satisfied customers during an average shift.
  • Great at problem solving/ Friendly service
  • Graduated early this January 2022 and throughout my entire education was an honor roll student and currently enrolled into college of criminal justice.

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Chick-Fil-A

Cashier Customer Service
05.2022 - Current

Summer Youth Employee

Career Explorations
07.2021 - 08.2021

Sales Associate

Retail Associates
07.2021 - 08.2021

Family Babysitter

Babysitting Service
11.2019 - 02.2019

Bachelor of Science -

John Jay College of Criminal Justice of The City University of New York

High School Diploma -

Global Learning Collaborative High School

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Dayna Guerrero