DAYNA GULLICK
Lindstrom,MN
Summary
Highly organized individual with strong attention to detail, specialized in handling laboratory equipment, preparing samples, and conducting routine tests. Skilled at maintaining accurate records, following strict protocols, and ensuring cleanliness and safety of lab environment. Recognized for methodical approach to tasks and solid work ethic, consistently achieving quick turnaround times with minimal errors.
Overview
12
12
years of professional experience
Work History
Laboratory Assistant
Health Partners Clinic Stillwater
05.2023 - Current
- Preform patient registration.
- Verify patient information and insurance.
- Coordinate with providers and other staff about patient care.
- Preform EKG's
- Preform Holter monitors and 30-day event monitor.
- Assist Urgent care responding to provider's needs.
- Execute phlebotomy duties.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
Laboratory Assistant
Olympic Medical Center Hospital
08.2022 - 04.2023
- Performed chair side registration, processed patient's lab orders, test ordering, answered phones and faxed results to providers.
- Preformed capillary and venipunctures on pediatric infants.
- Collected and transported specimens to the lab for testing.
- Performed legal draws.
- Assisted in the training of new lab assistants.
- Performed therapeutic draws.
- Responded to all codes in the hospital.
- 5am morning rounds.
- Worked solo at multiple satellite locations along with processing lab specimens.
- Demonstrates compassing, respect and integrity bedside manners.
Laboratory Assistant
Olympic Medical Center Laboratory Services
07.2021 - 08.2022
- Worked as an outpatient laboratory phlebotomist.
- Ordered supplies for outpatient Laboratory.
- Preformed lab draws and travels to multiple geriatric nursing facilities.
- Perform venipuncture with straight needles, butterflies, and syringes.
- Efficient in keyboarding and knowledgeable of the EPIC system.
- As a team we averaged 22,200+ Patients encounters each month.
Operations Manager
OfficeMax
01.2019 - 07.2021
- Responsible for loss prevention and Shrink Caption
- Performed RCC, buyback and daily tasks.
- Performed Weekly ad-set.
- Completion of all Ebw and Planograms.
- Worked on store schedules.
- Performed opening and closing duties.
- Accountable for stores controllable profit.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Customer Service Manager
Michaels
05.2018 - 01.2019
- Key holder responsible for opening and closing store.
- Managed cash office deposits and accounting
- Drove customer service scores.
- Drove loyalty scores.
- Managed daily recovery standards of the stores look and feel.
- Trained and developed associates on POS systems.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Sales Associate/ Keyholder
Office Depot
02.2016 - 07.2018
- Key holder responsible for opening and closing store.
- Managed cash office deposits and accounting
- Provided excellent customer service.
- Managed daily recovery standards of the stores look and feel.
- Oversaw the receiving processes of processing trucks.
- Maintained the store planogram execution.
Sales Associate/ Key Holder
Holiday Station Seasons Market
09.2013 - 06.2015
- Key holder responsible for opening and closing store.
- Managed cash flow by making deposits and operating the cash register.
- Ordered and kept track of store inventory.
- Uphold store cleanliness.
- Provided excellent customer service.
- Organized and rotated products and constructed product displays.
Education
Some College (No Degree) - Addiction Studies
Peninsula College
Port Angeles, WAPhlebotomy -
Century College
White Bear Lake, MN Skills
- Lab safety protocols
- Laboratory techniques
- HIPAA compliance certification
- Customer focused
- CPR proficiency
- Friendly, positive attitude
- Problem-solving
- Electronic medical records navigation
Timeline
Laboratory Assistant
Health Partners Clinic Stillwater
05.2023 - Current
Laboratory Assistant
Olympic Medical Center Hospital
08.2022 - 04.2023
Laboratory Assistant
Olympic Medical Center Laboratory Services
07.2021 - 08.2022
Operations Manager
OfficeMax
01.2019 - 07.2021
Customer Service Manager
Michaels
05.2018 - 01.2019
Sales Associate/ Keyholder
Office Depot
02.2016 - 07.2018
Sales Associate/ Key Holder
Holiday Station Seasons Market
09.2013 - 06.2015
Some College (No Degree) - Addiction Studies
Peninsula College
Phlebotomy -
Century College
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