Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

DAYNA GUZMAN

Katy,TX

Summary

I am currently a college student at lone star community college. I have 4 years of experience with caring for infants, combined with my background of customer service. I am CPR and First air certified, with the ability to ensure safety, provide care and support developmental needs. I am skilled in communication, problem-solving, and building rapport with diverse individuals- from families to customers.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Infant Teacher

Lightbridge Academy
08.2024 - Current
  • Used proper sanitizing techniques for toys, surfaces, and equipment.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted development of social, emotional, and communication skills in infants.
  • Assessed developmental milestones and provided regular updates to parents on their child''s progress.
  • Collaborated with fellow teachers to develop and implement engaging lesson plans for infant care.

Floater Teacher

Primrose Schools
08.2023 - 08.2024
  • Promoted a positive classroom environment through effective classroom management strategies, fostering mutual respect among students.
  • Built and maintained environment that stimulated learning and supported student achievement.
  • Exercised great adaptability in transitioning between assigned classrooms.
  • Established open lines of communication with parents, updating them on their child''s progress and addressing any concerns promptly.

Infant Teacher

Treehouse Academy
08.2022 - 08.2023
  • Kept classroom and feeding areas clean, neat, and safe.
  • Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.

Camp Counselor

Life Time Fitness Cinco Ranch
04.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Customer Service Representative

The Home Depot
03.2021 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Cashier

Michaels Arts and Crafts
01.2019 - 03.2021
  • Company Overview: Michaels arts and crafts store
  • This was my first job and its thought me how to manage time correctly, how to handle customers, what people like while shopping, and what people don't like.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Associate of Arts - Education

Lonestar College
Cypress, TX
05-2026

Skills

  • Excellent logic and reasoning
  • Multi task
  • Parent-teacher communication
  • CPR and First aid certified
  • Spanish speaker (intermediate)
  • Curriculum planning
  • Strong work ethic
  • Customer service
  • Time management

Certification

CPR and First aid certified

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Infant Teacher

Lightbridge Academy
08.2024 - Current

Floater Teacher

Primrose Schools
08.2023 - 08.2024

Infant Teacher

Treehouse Academy
08.2022 - 08.2023

Camp Counselor

Life Time Fitness Cinco Ranch
04.2022 - 08.2022

Customer Service Representative

The Home Depot
03.2021 - 03.2022

Cashier

Michaels Arts and Crafts
01.2019 - 03.2021

Associate of Arts - Education

Lonestar College

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