Dayna Houston
Ann Arbor
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Frasers Pub. Proven ability to engage guests and handle cash effectively while ensuring a safe and enjoyable environment as a Camp Counselor and Lifeguard. Committed to enhancing experiences through proactive problem-solving and teamwork.
Overview
6
6
years of professional experience
Work History
Server
Frasers Pub
05.2021 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Adapted quickly to changing circumstances and guest needs throughout shifts.
- Assisted with food preparation and presentation to ensure quality standards.
- Learned menu items and daily specials to confidently provide recommendations.
- Maintained cleanliness and organization of dining area for optimal guest experience.
Camp Counselor
Shady Trails Camp
06.2025 - 08.2025
- Supervised daily activities, ensuring a safe and engaging environment for campers.
- Developed and implemented creative lesson plans to enhance camper participation and enjoyment.
- Mentored junior counselors, fostering teamwork and improving overall camp operations.
- Organized special events, coordinating logistics to maximize camper engagement and satisfaction.
- Evaluated camper progress and behavior, adjusting strategies to meet individual needs effectively.
Lifeguard
Fuller Park Pool
05.2019 - 03.2020
- Supervised pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, administering first aid and CPR as needed.
- Monitored swimmer behavior to prevent accidents and enforce facility rules.
- Conducted regular safety drills to maintain preparedness among staff and patrons.
Education
Associate of General Studies -
Washtenaw Community College
Ann Arbor, MI04-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Camp Counselor
Shady Trails Camp
06.2025 - 08.2025
Server
Frasers Pub
05.2021 - Current
Lifeguard
Fuller Park Pool
05.2019 - 03.2020
Associate of General Studies -
Washtenaw Community College