Dayna Kreimerman

• Completed all required licensing courses and exams in accordance with state regulations.
• Delivered exceptional customer service throughout entire sales process—from initial contact through policy issuance—by demonstrating empathy, professionalism, and expertise at every touchpoint.
• Set personal goals for monthly sales targets while consistently meeting or exceeding established quotas.
• Customized insurance policies to meet individual client requirements and preferences.
• Educated clients on policy details, exclusions, and potential gaps in coverage.

Educated clients about different whole- and term-life policies available for purchase

- Maintained partnerships with insurance company representatives and underwriters

- Scheduled on-site visits and presentations to connect with new, established and potential clients.

- Provided exceptional customer service by promptly addressing inquiries, resolving issues or concerns, and ensuring client satisfaction throughout buying process.

- Sold life insurance policies to clients according to their needs and financial status.

- Managed existing client accounts by conducting periodic reviews of coverage levels, beneficiary designations, premium payment schedules, or other relevant details

- Crafted clear, informative reports to explain life insurance policy features and benefits.

-Responded to guest concerns and complaints to achieve positive resolution.

-Conversed with guests informally to obtain feedback on overall customer satisfaction.

- Demonstrated leadership, exemplary customer service and friendly, professional demeanor.

- Reviewed staffing levels to meet operational needs and financial objectives.

-Recruited, trained and mentored new staff to deliver top-quality customer service.

- Oversaw inventory management, ensuring adequate stock levels and minimizing waste.

- Implemented marketing strategies to attract new customers and increase overall sales.

- Ensured compliance with local health department regulations by maintaining clean environment at all times.

-Hired and trained food service staff on policies and procedures of company.

-Interviewed clients to obtain information about contraindications - Promoted clinic business directly to customers and helped with marketing strategies.

- Demonstrated exceptional customer service skills to enhance overall experience for clients.

- Maintained detailed client records to monitor progress and personalize future sessions.

- Recommended spa offerings to clientele, increasing product and service sales.

- Developed customized skincare plans based on client needs and preferences.

- Participated in ongoing training workshops to expand skillset as esthetician.

*Still actively see clients on my time off from my full time job (weekends/after work)

-Maintained clean job site by collecting, organizing and storing tools and equipment.

- Used diverse hand tools and machinery, including shovels, picks and power tools.

- Lifted, carried and managed organization of building materials and supplies.

- Followed scope of work provided by foreman.

- Cut materials to size, laid out building or assembly sequences and completed tasks for underground electricians

- Prepare and fabricated parts for construction teams.

- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.

- Maintained food supply, reported low-stock items and rotated stock.

-Worked with minimal supervision and took initiative in problem-solving.

- Sanitized surface areas and kitchen equipment to prevent infection or cross contamination.

- Observed quality and safety standards for safe food-handling practices. -

Built solid working relationships within team to improve service delivery.

- Set up work stations, prepped tables and service counters for daily food service.

- Used POS cash register to accurately collect payments.

- Provided excellent customer service while taking orders or answering questions.