Dayna Sisk
Summary
I am a very hard worker, organized, and a great multitasker. I like things to be done as they are supposed to be, clean cut, and presented professionally. I have always been in the customer service industry, I enjoy customer interaction.
Overview
17
17
years of professional experience
Work History
Bartender
Dockside Waterfront Grill
01.2017 - Current
- Took beverages and food orders from guests and delivered drinks within reasonable time frame making sure food was delivered correctly and timely
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills
- Checked identification of customers to verify age requirements for alcohol purchases
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Petco Sales Manager
Petco
07.2023 - 06.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Restaurant Waitress
Captain Eddies Seafood
01.2015 - 01.2019
- Exercised focus and concentration to keep track of tables and remember orders
- Delivered customer checks and securely processed credit card and cash payments
- Jotted down customer orders and promptly delivered food and drinks
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Physical Therapy Technician & Aide
Venice Hospital
01.2015 - 01.2017
- Monitored operation of equipment and recorded use of equipment and administration of treatment
- Made sure equipment was up to date and worked on if needed
- Cleaned work area and checked and stored equipment after treatment
- Performed clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, and filling out forms
- Attended and conducted continuing education courses, seminars and in-service activities.
Cashier, Floor, & Dog Trainer
Petco
01.2012 - 01.2016
- Checked out customers when they were done shopping
- Had a full knowledge of the store and the different animals to help the customers as needed
- Including food, vitamins, health, even different types of dog breeds and their specific needs
- Had a knowledge of each animal we sold and how to feed and handle them
- Went to different food seminars and learned what each brand had to offer
- Learned how to do ordering, took the deliveries in, and organized how to get the team to unload and stock the store
- When I went into dog training I had to do intensive training on how to not only teach the dog, but how to teach the owner so they could teach their dog as well.
ER Registration, Admitting, Financial Counseling
Venice HMA Hospital
01.2008 - 01.2011
- ER Registration: Conducted intake with new patients coming into the ER, either walk in, or by emergency vehicle
- Made sure we had all information about patient to give the best care
- Talked with insurance companies to make sure the patient had benefits and if they needed to pay any copays or deductibles
- Communicated with doctors and nurses either on the ER floor or admitting floor to make sure everything went smoothly with tests and procedures
- Admitting: Conducted intake with patients for the lab test, radiology test, or procedure they were having that day
- Checked their insurance information and personal information so it was updated into the computer
- Financial Counseling: Made sure insurance companies were updated with codes and went up to floors where patients needed to pay either copays or deductibles and took payments
- Worked with nurses and doctors, reading charts to see if there was any special concerns before entering patient rooms.
Education
Associate In Science (A.S.) In Physical Therapy Assistance -
Keiser University
Sarasota, FL12.2019
Associate In Science (A.S.) In Medical Pre Courses -
MCC/SCF
Venice, FL01.2017
Skills
- Supply and Inventory Maintenance
- Professional Service Standards
- Teamwork and Professionalism
- Extremely Organized
- Great at multitasking
References
References available upon request
Timeline
Petco Sales Manager
Petco
07.2023 - 06.2024
Bartender
Dockside Waterfront Grill
01.2017 - Current
Restaurant Waitress
Captain Eddies Seafood
01.2015 - 01.2019
Physical Therapy Technician & Aide
Venice Hospital
01.2015 - 01.2017
Cashier, Floor, & Dog Trainer
Petco
01.2012 - 01.2016
ER Registration, Admitting, Financial Counseling
Venice HMA Hospital
01.2008 - 01.2011
Associate In Science (A.S.) In Physical Therapy Assistance -
Keiser University
Associate In Science (A.S.) In Medical Pre Courses -
MCC/SCF
Similar Profiles
Taylor LarrabeeTaylor Larrabee
Hostess at Dockside Waterfront GrillHostess at Dockside Waterfront Grill
Chloe TwardyChloe Twardy
Server at Dockside Waterfront GrillServer at Dockside Waterfront Grill
Angelina MelchiorreAngelina Melchiorre
Hostess/Busser at Dockside Bar & GrillHostess/Busser at Dockside Bar & Grill