

Driven and compassionate professional with experience spanning healthcare and education, dedicated to providing holistic support to patients and students. Proven ability to quickly learn and adapt while strengthening expertise through ongoing education, professional development, and hands-on experience. Brings strong critical thinking skills with the ability to recognize needs, respond effectively in high-pressure situations, and support timely interventions. Known for building trusting relationships, delivering thoughtful guidance, and providing consistent counseling, advocacy, and support. Committed to advancing equity, mentorship, and patient-centered care through collaborative and purpose-driven work.
· Advised and supported a diverse caseload of students through academic planning, enrollment, and student services to promote retention and completion
· Coordinated academic support services, including testing and tutoring centers, ensuring students had timely access to assessments and instructional support
· Provided individualized academic coaching to help students overcome barriers and take ownership of their educational goals
· Collaborated with faculty and campus partners to deliver student support initiatives and foster an inclusive, student-centered campus environment
· Served as the primary point of contact for a caseload of 400+ students, providing comprehensive support with academic programs, enrollment, registration, and general student services
· Advised students on academic policies, degree requirements, and career pathways, proactively connecting them to campus and community resources
· Addressed and resolved complex student concerns related to scheduling, registration, and academic progress, escalating issues when appropriate to ensure timely resolution
· Fostered a welcoming, inclusive campus environment that enhanced student engagement, retention, and overall student experience
· Engaged prospective students and families through personalized outreach, including one-on-one meetings, informational sessions, and campus tours, to communicate RCBC’s programs, admissions requirements, and campus life
· Provided individualized admissions counseling on application processes, academic programs, financial aid, and educational pathways to support informed enrollment decisions
· Managed and curated social media content to promote admissions and campus events, with strategic posting that noticeably increased awareness, engagement, and event attendance
Co-Founder, Students of Caribbean Ancestry, Fairleigh Dickinson University- Coordinated various cultural awareness events and fundraisers., Worked with outside organizations to collaborate on projects. President, National Residence Hall Honorary, Collaborated with a team to become re-affiliated nationally., Plan and promote various events. President, Inspirational Gospel Ensemble, Collaborated with organizations on and off campus to host concerts and events., Plan and promote various events for 'Mentoring Young Girls' with a neighboring church. Executive Board, Black Student Union, Identify strategic goals, and develop and implement a committee work plan., Work with the BSU Executive Board in bridging committee work to the overall organizational vision and strategy.