Summary
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
References
References
pwb

Dayna C. Stewart

Sandwich,Illinois

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manufacturing or warehouse position. Ready to help team achieve company goals. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manufacturing associate position. Ready to help team achieve company goals.

Work History

Machine Operator

Factor75
Aurora, IL
03 2024 - Current
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Conducted routine maintenance on high-speed packaging equipment, preventing unexpected downtime.
  • Streamlined assembly line operations, resulting in smoother workflow.
  • Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
  • Quickly shut down equipment in emergency situations following protocols.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
  • Suggested specific ideas for process, productivity and safety improvements.

Receptionist

Misty's Tax Matters
Marseilles, IL
04 2021 - 12 2021
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Collected service fees and licensing payments, processed transactions and updated relevant records.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Compiled information from files and research to satisfy information requests.
  • Scheduled office meetings and client appointments for staff teams.

Licensing Agent/Receptionist

Misty's Tax Matters
Marseilles, IL
05 2021 - 12 2021
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Compiled information from files and research to satisfy information requests.
  • Scheduled office meetings and client appointments for staff teams.

Cashier/Sales Clerk

Mr. Tobacco
Yorkville, IL
05 2019 - 04 2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Upsold additional products and services to increase revenue.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Reduced processing errors by meticulously following transaction procedures.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Increased sales of promotional items by informing customers about current offers.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Enhanced shopping experience, provided product information and location assistance.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

Business Administration

Rasmussen College
08.2011

GED - High School Equivalent

Joliet Junior College
05.2011

Skills

  • Materials management
  • Equipment operation
  • Manufacturing
  • Assembly and production
  • Active Listening
  • Dependable and Responsible
  • Excellent Communication
  • Attention to Detail
  • Critical Thinking
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Written Communication
  • PPE Compliance
  • Good Telephone Etiquette
  • Organization and Time Management
  • MS Office
  • Google Workspace
  • Cultural Awareness
  • Self-Motivated
  • Problem-Solving
  • Dependable and Responsible
  • Dependable and Responsible
  • Data Entry
  • Clerical Support
  • Dependable and Responsible
  • Decision-Making
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Flexible and Adaptable
  • Strategic planning
  • Mail handling
  • Telephone skills
  • Organization skills
  • Verbal and written communication
  • Sorting and labeling
  • Customer and client relations
  • Scheduling
  • Professional demeanor
  • Customer/Client relations
  • Time management
  • Administrative support
  • Performance improvement
  • Dispensing lottery tickets
  • Customer service and assistance
  • Cash Handling
  • Cash register balancing
  • Fuel safety
  • Stocking
  • Fuel sales
  • Operating cash register
  • Safety awareness
  • Cleaning procedures
  • Folding clean laundry
  • Cleaning bathrooms
  • Vacuuming and sweeping
  • Conscientious
  • Sorting and washing laundry
  • Vacuuming
  • Cleaning techniques
  • Mopping and sweeping
  • Quality control guidelines
  • Multitasking Abilities

Accomplishments

  • Assisted management with the training of new staff members.

Additional Information

  • Homemaker

Timeline

Machine Operator

Factor75
03 2024 - Current

Receptionist

Misty's Tax Matters
04 2021 - 12 2021

Licensing Agent/Receptionist

Misty's Tax Matters
05 2021 - 12 2021

Cashier/Sales Clerk

Mr. Tobacco
05 2019 - 04 2021

Business Administration

Rasmussen College

GED - High School Equivalent

Joliet Junior College

References

  • James George
  • Lynn Morrissette
  • Anthony Stewart

References

  • James George
  • Lynn Morrissette
  • Anthony Stewart

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Dayna C. Stewart