Photography
Dayna Hicks
Bellville,OH
Summary
Personable and energetic employee committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
3
3
years of professional experience
Work History
Eyewear Stylist / Front Desk
Professional VisionCare
06.2022 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Private Nanny
Self-employeed
07.2021 - 06.2022
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Coordinated schedules between multiple families when working as a nanny share provider to ensure seamless childcare transitions throughout the week.
Education
Associate of Arts - Graphic Design
Central Ohio Technical College
Newark, OH06.2021
Skills
Customer Service
Multitasking and Organization
Attention to Detail
Insurance Verification
Transaction Processing
Time Management
Appointment Scheduling
Sensitive information handling
Claims handling knowledge
EHR Systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceQuote
Wait for the Lord;
be strong, and let your heart take courage;
wait for the Lord!
Psalm 27:14
Interests
Reading
Timeline
Eyewear Stylist / Front Desk
Professional VisionCare
06.2022 - Current
Private Nanny
Self-employeed
07.2021 - 06.2022
Associate of Arts - Graphic Design
Central Ohio Technical College
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