Summary
Overview
Work History
Education
Skills
Timeline
Server

Dayne Hartleroad

Peru,IN

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.


Experienced with driving and warehouse order fulfillment. Utilizes efficient inventory management and timely delivery skills. Track record of reliability and strong organizational abilities.

Overview

10
10
years of professional experience

Work History

Server

Cracker Barrel Old County Store
07.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Driver, Warehouse Orders

HMH Contractors
06.2022 - 04.2023
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
  • Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.

Shift Leader, Server

Cracker Barrel Old County Store
09.2019 - 05.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.

Server

Harvey Hinklemeyers
03.2016 - 09.2019
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Dishwasher

Cooley's Bar and Grill
03.2015 - 06.2015
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

High School Diploma -

Peru High School
Peru, IN
05-2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Cleanliness standards
  • Team collaboration
  • Loading and unloading
  • Warehouse safety
  • Truck loading
  • Pallet jack handling

Timeline

Server

Cracker Barrel Old County Store
07.2023 - Current

Driver, Warehouse Orders

HMH Contractors
06.2022 - 04.2023

Shift Leader, Server

Cracker Barrel Old County Store
09.2019 - 05.2022

Server

Harvey Hinklemeyers
03.2016 - 09.2019

Dishwasher

Cooley's Bar and Grill
03.2015 - 06.2015

High School Diploma -

Peru High School

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Dayne Hartleroad