Dayne Hippen
Republic,MO
Summary
Proven Service Technician Intern at Trane Technologies, adept in installation, repair, and preventive maintenance, enhancing customer satisfaction through exceptional service. Skilled in troubleshooting and mechanical abilities, consistently boosted efficiency and resolved complex issues, demonstrating flexibility and a detail-oriented approach. Collaborated effectively to elevate team performance at Lowes, showcasing a commitment to excellence and reliability. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Service Technician position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service Technician Intern
Trane Technologies
06.2024 - 09.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Upgraded systems to latest technologies, ensuring clients' equipment operated at peak efficiency.
Sales Associate
Lowes
05.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Customer Service
- Mechanical abilities
- Punctual and Reliable
- Troubleshooting skills
- Flexible and Adaptable
- Hand tool knowledge
- Problem and Issue Resolution
- Power tool proficiency
- Repair Techniques
- Heavy Lifting
- Mechanical Aptitude
- Air-Cool Chiller equipment expertise
- Software configuration
Certification
- EPA Universal Certification
- HVAC Certification
Hunting
Dayne to fill in
Timeline
Service Technician Intern
Trane Technologies
06.2024 - 09.2024
Sales Associate
Lowes
05.2023 - 12.2023
- EPA Universal Certification
- HVAC Certification
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