Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayneris Jimenez Ortiz

Sarasota,FL

Summary

Dependable Service Technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with 3 years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Service Technician and Costumer Service Representa

Rhodan Marine Systems
Sarasota, FL
06.2021 - Current
  • Provided technical support to customers over the phone and in person.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Installed new appliances, wiring and machinery in homes with defective equipment.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Communicated with distributors to acquire necessary equipment for projects.

Education

High School Diploma -

América Latina
Habana Cuba
06-2006

Skills

  • Project Oversight
  • Equipment Troubleshooting
  • Quality Assurance
  • Technical Support
  • Customer Service
  • Work Documentation
  • Punctual and Reliable
  • Professional and Courteous
  • Attention to Detail
  • Service Reports
  • Customer Relationship Management
  • Troubleshooting skills
  • Documentation And Reporting
  • Worksite preparation
  • Continuous Improvement
  • Adaptability and Flexibility
  • Organizational Skills
  • Interpersonal Skills
  • Decision-Making
  • Team building
  • Adaptability
  • Effective Communication
  • bilingual costumer service representative

Timeline

Service Technician and Costumer Service Representa

Rhodan Marine Systems
06.2021 - Current

High School Diploma -

América Latina
Dayneris Jimenez Ortiz