Dayquan Langford
Banquet Supervisor
South Bend,IN
Summary
Experienced with managing banquet events, ensuring smooth operations, and enhancing guest satisfaction. Utilizes effective team leadership and coordination to achieve outstanding service results. Strong understanding of event logistics, guest relations, and staff training.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Banquet Supervisor
Embassy Suites by Hilton South Bend
05.2017 - Current
- Ensure the operational abilities of the Banquets Department by preparing for, maintaining, and recovering from various activities and functions in the Banquets Department.
- Resolves guest complaints to the guest's satisfaction; responds promptly to any guest request for service.
- Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations
- Ensured compliance with all health, safety, and sanitation regulations while supervising banquet operations.
Banquet Supervisor
DoubleTree Hotel
05.2015 - 10.2020
- Maintain the cleanliness of any banquet rooms, hallways, storage and service areas
- The banquet Housemen sets up, breakdowns of storage of tables, chairs, dance floors, ect
- For special event functions in the hotel
- Ensured compliance with all health, safety, and sanitation regulations while supervising banquet operations.
Machine Operator
Oclott Plastics
02.2014 - 08.2014
- Observe machine operations to ensure quality and conformity of filled or packaged products to standards
- Adjust machine components and machine tension and pressure according to size or processing angle of product
- Tend to or operate machine that packages product
- Remove finished packaged items from machine and separate rejected items
Janitorial Worker
T-Mobile
04.2013 - 11.2013
- Maintains clean building exterior by removing trash and sweeping and washing sidewalks, stoops and alleys and cleaning the glass and metal surfaces of building directory, intercom, and doors
- Maintains clean lobbies by removing trash, putting down and taking up rain mats at appropriate times
Cashier
CNS
06.2012 - 04.2013
- Apply basic mathematical concepts such as adding, subtracting, multiplying, dividing, and knowledge of weights and measures
- Understands and responds appropriately to basic customer and employee inquiries
- Read, write, and communicate using English language sufficient to perform job functions
- (Other preferences will be given for special language skills when there is a business need.)
- Knowledge of company's mission, purpose, goals, and the role of every employee in achieving each of them
- Ability to operate store equipment in assigned area (including but not limited to: telephone, paging system, copiers, fax machines)
File clerk
Youth Ready Chicago
06.2010 - 09.2010
- General filing and equipment relocation
Education
High School Diploma -
Tilden Career Academy
Chicago, IL 01.2008 - 01.2012
Skills
- Troubleshooting
- Operating Systems
Certification
Microsoft Word specialist (Certification)
Personal Information
Work Permit: Authorized to work in the US for any employer
Technical Skills
- Installed Windows XP - 8
- Set up printers and desktops
- Installing and removing hardware
- Installing and removing computer programs
Timeline
Banquet Supervisor
Embassy Suites by Hilton South Bend
05.2017 - Current
Banquet Supervisor
DoubleTree Hotel
05.2015 - 10.2020
Machine Operator
Oclott Plastics
02.2014 - 08.2014
Janitorial Worker
T-Mobile
04.2013 - 11.2013
Cashier
CNS
06.2012 - 04.2013
File clerk
Youth Ready Chicago
06.2010 - 09.2010
High School Diploma -
Tilden Career Academy
01.2008 - 01.2012
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