Dayra Medina
Chicago,IL
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged my Python programming and critical thinking skills at Assemblers to streamline inventory management and reduce stock discrepancies. My proactive approach resulted in improved service quality and a notable increase in repeat business, demonstrating my ability to drive process improvements and foster positive customer relationships. Experienced with talent acquisition, employee relations, and policy development. Utilizes strategic HR practices to enhance organizational efficiency and employee satisfaction. Knowledge of performance management and regulatory compliance.
Overview
6
6
years of professional experience
Work History
Maintenance Clerk
Assemblers
02.2023 - Current
- Minimized disruption to ongoing operations during scheduled or emergency repairs by efficiently coordinating with relevant parties.
- Contributed to cost savings initiatives by researching alternative suppliers for parts procurement without compromising quality.
- Maintained accurate records of all maintenance activities, facilitating timely follow-ups and preventive measures.
- Optimized inventory management through thorough tracking of part usage, replenishment needs, and supplier relations.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Maintained log books and spreadsheets documenting file data and storage receipts.
- Monitored and updated filing systems to meet organization standards.
- Input data into spreadsheets and databases.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines without compromising accuracy or organization.
- Maintained physical and computer-based filing systems.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Restored old files and archived completed files for future reference.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Created and maintained detailed records of all office activities.
- Purchased and maintained office supplies.
- Compiled and inventoried documents for archival.
- Supported staff on special assignments and ad hoc projects.
- Kept up-to-date on industry best practices for file management, continuously looking for ways to improve efficiency and organization within the department.
- Assisted with onboarding of new employees.
- Monitored and tracked budgets and expenses.
Server
J & L Catering
10.2023 - 01.2025
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Quality Control Inspector
Assemblers
01.2024 - 12.2024
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
Inventory Analyst
Assemblers
06.2021 - 08.2021
- Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
- Maintained compliance with industry standards and regulations through diligent record-keeping and documentation practices.
- Ensured timely replenishment of stock, closely monitoring lead times and coordinating with suppliers for on-time deliveries.
- Assisted in reducing excess inventory by identifying slow-moving items and implementing targeted sales strategies.
- Ensured accurate documentation of all inventory transactions using specialized software solutions designed for efficient data entry.
- Developed comprehensive reports for management review, highlighting key inventory metrics and performance indicators.
- Reduced stock discrepancies with thorough investigation of variances and prompt resolution of issues.
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Conducted research to address shipping errors and packaging mistakes.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Packer Associate
Assemblers
05.2019 - 06.2021
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Proved successful working within tight deadlines and a fast-paced environment.
- Packaged fragile items with cushioning material.
- Exceeded daily productivity goals consistently through effective time management and prioritization skills.
- Assembled boxes, cartons and containers to package items.
- Loaded items onto conveyor belts and pallets.
- Labeled containers, container tags or products.
- Loaded and unloaded items from production line.
- Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
Education
High School Diploma -
Phoenix Military Academy High School
145 S Campbell Ave, Chicago, IL 6061206.2022
Skills
- Microsoft Excel
- Demand forecasting
- Supply and demand requirements
- Lean principles
- Business Intelligence
- Python Programming
- Process Improvements
- Production Planning
- Written and verbal communication
- Capacity Planning
- Warehouse Management
- Problem-Solving
- Time Management
- Critical Thinking
- Quality Assurance
- Shipping coordination
- Order Checking
- Shipment Inspection
- HR processes
- New Employee Orientation
- Recordkeeping
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Quality Control Inspector
Assemblers
01.2024 - 12.2024
Server
J & L Catering
10.2023 - 01.2025
Maintenance Clerk
Assemblers
02.2023 - Current
Inventory Analyst
Assemblers
06.2021 - 08.2021
Packer Associate
Assemblers
05.2019 - 06.2021
High School Diploma -
Phoenix Military Academy High School
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