Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dayra Quinonez

Houston

Summary

Responsible Cashier proficient in handling money, and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature, faster learner as well. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking teamplayer with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate, with strong organizational skills eager to secure entry-level front desk/receptionist position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Cashier

Zara USA
11.2022 - Current
  • Welcomed customers and helped determine their needs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Early Childhood Teacher's Assistant

Eagles On The Rock Academy
06.2021 - 06.2022
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Reported on student progress, behavior, and social skills to parents.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Collaborated with parents and guardians to increase support and provide best learning environment.
  • Helped teacher prepare instructional material and displays.
  • Developed and implemented strategies to improve student engagement.
  • Graded and provided feedback on assignments.
  • Stepped into non-classroom environments such as libraries to help staff manage demand.
  • Developed and delivered presentations on course topics.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Took part in professional development workshops to boost skills.
  • Enforced rules and instructions to maintain discipline.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.

Gym Babysitter

Memorial Athletic Club
06.2016 - 03.2020
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Assisted children with homework assignments and special projects across different subjects.
  • Planned fun outings and educational activities to keep children entertained.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Administered medications, following strict instructions from parents and medical labels.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.
  • Taught children basic life skills, manners and personal hygiene.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Identified warning signs of emotional and developmental problems in children.
  • Supervised children on playground to help develop physical and social skills.

Education

Associate of Science - Nursing

Houston Community College
Houston, TX

High School Diploma -

Stratford High School
Houston, TX
05.2018

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Professionalism and Courtesy
  • Cash Management
  • Basic Math Competence
  • Cash register systems
  • Cash handling expertise
  • Payment Processing
  • Product restocking
  • Conflict Resolution
  • Product Knowledge
  • Refunds and exchanges
  • Issue Resolution
  • Complex Problem-Solving
  • Merchandise Restocking
  • Cash Drawer Balancing
  • POS system operations
  • POS Systems
  • Staff Training
  • Refund handling
  • Guest inquiries
  • ID Verification
  • Sales expertise
  • Daily Reporting
  • Product Recommendations
  • Drawer balancing
  • Returns processing
  • Purchase assistance
  • Order Verification
  • Promotions and Discounts Understanding
  • Reports and documents
  • Identification checks
  • Proficient in [Software]
  • Payment posting
  • Active Listening
  • Price Identification
  • Return and Exchange Processing

Languages

Spanish
Full Professional

Timeline

Cashier

Zara USA
11.2022 - Current

Early Childhood Teacher's Assistant

Eagles On The Rock Academy
06.2021 - 06.2022

Gym Babysitter

Memorial Athletic Club
06.2016 - 03.2020

Associate of Science - Nursing

Houston Community College

High School Diploma -

Stratford High School

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Dayra Quinonez