DAYRI MEDINA
Hialeah,FL
Summary
In the mornings, I worked in a school as a psychologist and in the afternoons in a restaurant named Vista Hermosa. I excelled in enhancing customer satisfaction and maintaining high-quality standards, showcasing my strong work ethic and expertise in food safety. My proactive approach in food preparation and delivery, combined with exceptional customer service excellence, significantly contributed to the restaurant's service level improvements.
Overview
8
8
years of professional experience
Work History
Food Runner,customer Service and Prep
Vista Hermosa
Villa Clara , Santa Clara CUBA
01.2016 - 01.2024
- Organized food orders and ensured accuracy of items served to customers.
- Checked all dishes before delivering them to ensure quality standards were met.
- Maintained a clean and organized work area throughout shift operations.
- Assisted servers in setting up tables for guests.
- Followed proper sanitation guidelines when handling food products.
- Greeted and welcomed customers as they arrived at the restaurant.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
- Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
Bachelor of Science - Psychology
CIENCIAS MEDICAS
CUBA07-2013
Skills
- Food safety
- Order accuracy
- Quality control
- Customer satisfaction
- Cleanliness
- Quick learner
- Food delivery
- Safe food handling
- Food preparation
- Strong work ethic
- Customer service excellence
Timeline
Food Runner,customer Service and Prep
Vista Hermosa
01.2016 - 01.2024
Bachelor of Science - Psychology
CIENCIAS MEDICAS
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