Overview
Work History
Education
Timeline
Generic

Daysa Rivera

Clermont,FL

Overview

27
27
years of professional experience

Work History

Caregiver Attendant

Nanny Child Care
02.2022 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.

Childcare Assistant Teacher

Aquarelle Kids Academy
03.2020 - 01.2022
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Demonstrated adaptability by adjusting lesson plans according to individual student needs or changes in schedule, maintaining instructional continuity at all times.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Promoted healthy habits among children by incorporating physical activity into daily routines and providing guidance on proper nutrition choices during meal times.
  • Assisted lead teacher in designing thematic units, enhancing the overall curriculum for greater student interest.
  • Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
  • Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
  • Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Assessed student progress and provided feedback on educational development.

Housekeeping Manager

Housekeeping Management Services
02.2014 - 01.2020
  • Placed orders for housekeeping supplies and guest toiletries.
  • Promoted safety by demonstrating proper operation and training staff on power equipment tools.
  • Managed team productivity and workflow to exceed quality standards.
  • Managed staff of Number housekeepers.
  • Communicated repair needs to maintenance staff.
  • Completed schedules, shift reports, and other business documentation.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Evaluated employee performance and developed improvement plans.
  • Managed laundry sorting, washing, drying, and ironing.
  • Worked with front desk to respond promptly to all guest requests.
  • Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
  • Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
  • Ensured adherence to safety regulations by conducting regular safety meetings, trainings, and drills for staff members.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Promoted a culture of teamwork within the housekeeping department by fostering open communication channels among employees at all levels.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.

Stock Room Associate

Ross Dress For Less
01.2012 - 12.2013
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Managed timely and effective replacement of damaged or missing products.
  • Supported store''s visual merchandising efforts, assembling display fixtures and arranging products according to planograms provided by managers or merchandisers.
  • Promoted safe working environment in the stockroom through adherence to safety guidelines such as proper lifting techniques or pallet jack usage.
  • Shelved new and returned inventory according to proper storage procedures.
  • Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
  • Assisted in the development of new stock room associates by providing hands-on training, guidance, and support during their initial onboarding period.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
  • Interpreted and followed verbal instructions and pull sheets.
  • Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
  • Contributed to increased sales by promptly restocking shelves with high-demand items during peak shopping hours.
  • Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
  • Minimized product damages during transit by properly packing fragile items using protective materials like bubble wrap or foam inserts.
  • Prepared pallets for shipment or use by sales floor employees.
  • Followed proper procedures for item receipt, storage and inventory control.
  • Maintained orderly stockroom for ease of retrieval.
  • Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Verified safe and secure storage of merchandise and supplies.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Interacted with guests in friendly and knowledgeable way.
  • Greeted customers and directed to requested products.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Stocked shelves to match planogram images and instructions.

Front Line Back Cook

McDonald's Restaurant
11.2011 - 01.2012
  • Actively participated in staff meetings, providing valuable input on improving operations and addressing challenges faced by the team.
  • Assisted other stations as needed during rush hours, promoting teamwork and efficient service delivery under pressure.
  • Ensured proper portion control when plating meals, resulting in reduced costs and increased profitability for the restaurant.
  • Implemented creative plating techniques to elevate dish presentation, impressing customers and garnering positive feedback.
  • Maintained a clean and organized workstation for optimal productivity and compliance with health code standards.
  • Streamlined kitchen operations with effective task delegation, ensuring smooth workflow during busy service periods.
  • Conducted regular equipment maintenance checks to ensure optimal functionality, prolonging the lifespan of essential kitchen tools.
  • Adhered to safety protocols while using kitchen equipment, minimizing accidents and maintaining a hazard-free environment.
  • Collaborated with fellow cooks to ensure timely preparation of dishes, resulting in improved customer satisfaction.
  • Enhanced kitchen efficiency by streamlining the cooking process and effectively managing multiple tasks simultaneously.
  • Contributed to positive workplace culture by actively communicating with teammates and demonstrating a strong work ethic.
  • Reduced food waste by monitoring inventory levels, practicing proper food storage techniques, and optimizing ingredient usage.
  • Assisted in training new hires, fostering a supportive team environment that promoted growth and development among staff members.
  • Managed high-volume orders during peak service hours, maintaining promptness while upholding quality standards.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Home Certified Nursing Assistant

Always Home Care
01.2007 - 10.2011
  • Maintained patient dignity and privacy while performing personal care tasks such as bathing and dressing.
  • Implemented best practices in infection control to maintain a safe and clean environment for patients and staff members alike.
  • Contributed to the improvement of overall facility ratings by consistently delivering high-quality patient care experiences.
  • Excelled at maintaining a calm and supportive atmosphere during emergencies, providing valuable assistance to nursing staff in crisis situations.
  • Assisted patients with daily living activities, improving their overall wellbeing.
  • Administered medications as prescribed, adhering to strict safety protocols for optimal health results.
  • Enhanced patient comfort by providing attentive and compassionate care.
  • Supported rehabilitation efforts by assisting patients with range-of-motion exercises and ambulation training as directed by physical therapists or other healthcare professionals.
  • Provided emotional support to patients and their families during difficult times, fostering a positive environment for healing.
  • Educated family members on proper home care techniques, empowering them to better support their loved ones'' recovery processes at home after discharge from the facility.
  • Utilized effective communication skills when interacting with patients, families, and healthcare providers.
  • Offered transportation to and from appointments, shopping and other activities to help patient stay social, active and maintain access to essential items and services.
  • Checked vital signs and administered prescription medication under guidance and supervision of skilled nursing staff to facilitate basic health care services.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Cosmetologist

Self Employed Services
08.1997 - 01.2005
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Developed loyal following of clients by providing high-quality services.
  • Offered professional cuts, color services and extensions to salon customers.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.

Education

High School Diploma - Certificate of Cosmetology

Liceo De Jornada Extendida José Joaquín Pérez
San Pedro De Macoris, Dominican Republic
05.1998

Timeline

Caregiver Attendant

Nanny Child Care
02.2022 - Current

Childcare Assistant Teacher

Aquarelle Kids Academy
03.2020 - 01.2022

Housekeeping Manager

Housekeeping Management Services
02.2014 - 01.2020

Stock Room Associate

Ross Dress For Less
01.2012 - 12.2013

Front Line Back Cook

McDonald's Restaurant
11.2011 - 01.2012

Home Certified Nursing Assistant

Always Home Care
01.2007 - 10.2011

Cosmetologist

Self Employed Services
08.1997 - 01.2005

High School Diploma - Certificate of Cosmetology

Liceo De Jornada Extendida José Joaquín Pérez
Daysa Rivera