Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daysee Castillo

Boca Raton,FL

Summary

Dynamic professional with extensive experience in housekeeping and patient care at Salmo 23 and Endless Years Senior Care Center. Proven ability in maintaining sanitary environments and enhancing guest satisfaction through exceptional customer service. Skilled in safe chemical use and effective teamwork, ensuring high standards of cleanliness and safety in all operations.

Overview

15
15
years of professional experience

Work History

Housekeeper

Salmo 23
09.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Adhered to professional house cleaning checklist.

HHA

Endless Years Senior Care Center
12.2023 - 08.2024
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
  • Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
  • Supported clients with cognitive impairments through engaging mental exercises designed to maintain brain health and function.
  • Managed accurate medical records for each patient, maintaining confidentiality while providing essential information for healthcare providers.
  • Trained new HHA staff members on best practices for patient care delivery and documentation procedures.
  • Documented vital statistics and coordinated with health care providers.
  • Trained new staff members on best practices for home health care.

Business Owner

Hostal Daysee
12.2010 - 03.2020
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Implemented efficient systems for inventory management, order processing, and shipping logistics.
  • Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
  • Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
  • Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
  • Hosted international travelers from various cultures, adapting communication styles accordingly while maintaining a warm, welcoming atmosphere throughout their stay.
  • Maintained high occupancy rates through effective marketing strategies on various online platforms.
  • Ensured compliance with all local regulations and laws pertaining to short-term rentals, including obtaining necessary permits and paying required taxes promptly.
  • Established positive relationships with neighbors and local businesses to promote goodwill within the community.
  • Increased repeat bookings by fostering strong relationships with previous guests through excellent customer service and communication efforts.
  • Partnered with local tourism agencies to offer special packages designed specifically for Airbnb guests seeking unique experiences in the area.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.

Education

Bachelor of Science - Accounting And Finance

Jose Marti Perez
Cuba

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Safe cleaning with chemicals
  • Surface disinfection
  • Inventory control
  • Health and safety regulations
  • Quality assurance
  • Multitasking Abilities
  • Trash collection and disposal
  • Floor cleaning, polishing, and waxing

Timeline

Housekeeper

Salmo 23
09.2024 - Current

HHA

Endless Years Senior Care Center
12.2023 - 08.2024

Business Owner

Hostal Daysee
12.2010 - 03.2020

Bachelor of Science - Accounting And Finance

Jose Marti Perez

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Daysee Castillo