DAYSHA ANDREE

As an Administrative Manager with Tomahawk Solutions, my responsibilities include:

• Reconciling bank and credit card accounts, monthly
• Contacting customers to follow up on delayed or missed payments
• Heading up weekly meetings with managers of other departments
• Streamlined office operations to enhance workflow efficiency and productivity.

As a Payroll Assistant 3 & 4 with Northrop Grumman, my responsibilities include:

• Working effectively in fast-paced environments.
• Running reports to do daily and weekly audits
• Calculating final payment for deceased employees
• Following multi-state guidelines on final payments for different termination types
• Self-motivated, with a strong sense of personal responsibility.

As a Tier I Call Center Rep III with Northrop Grumman, my responsibilities include:

• Resolving customer inquiries and issues through effective communication and problem-solving techniques.
• Utilizing CRM systems to track interactions, ensuring accurate record-keeping and follow-up actions.

As an Accounting Coordinator with Balaxi, my responsibilities included:

• Sending weekly/monthly reporting for billing approval
• Entering, filing and completing new hire paperwork
• Implementing and maintaining a filing system
• Managing accounts payable and receivable processes to ensure timely financial transactions.

As a 911 Dispatcher with the Clinton Police Department, my duties included:

• Establishing partnerships with local organizations to promote safety initiatives and strengthen community relations.
• Answering and prioritizing incoming 911 calls
• Booking inmates into jail, searching female inmates
• Monitoring multi-channel radios for EMS, Fire and Police.

My responsibilities as a Phlebotomist with OBI included:

• Explaining the drawing process and monitoring the donor for the duration of the process
• Collecting blood samples using venipuncture and capillary techniques while adhering to safety protocols.
• Maintaining accurate records of donor information and sample data in electronic systems.

As the Accounts Manager for Innovative Computer Services, my responsibilities included:

• Managing client accounts, ensuring timely and accurate billing processes.
• Analyzing financial reports to identify trends and recommend corrective actions.
• Developing and implementing strategies to enhance customer satisfaction and retention.
• Maintaining and reconciling G/L entries and banking accounts

As Administrative Assistant with B&H Construction, my duties included:

• Completing data entry into Oklahoma Natural Gas database for record keeping and mapping purposes
• Coordinating & completing payroll entries and processes for 100+ employees
• Working closely with ONG to correct information in mapping database

As an E911 Dispatcher, my responsibilities included:

• Operating multi-line telephone systems to efficiently handle emergency calls.
• Utilizing e-mail, paging, radio and phone systems to notify departments of calls or further information
• Coordinating responses with law enforcement and emergency services for optimal incident management.
• Documenting call details accurately in incident reporting software for future reference.

As a E911 Dispatcher Shift Supervisor with McClain County 911, my responsibilities include:

• Operating CAD and radio communication systems to relay critical information to first responders.
• Managing emergency calls, prioritizing incidents based on urgency and resource availability.
• Coordinating multi-agency responses during high-pressure situations, ensuring effective collaboration.
• Creating a monthly work schedule, reviewing and approving requested days off
• Finding ways to boost morale, such as implementing a new work schedule