- Graphic Design
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Community Cleanup
- Learning new cooking techniques and expanding my culinary skills
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Reading
- Personal Development and Self-Improvement
- Strategy Games
Daysha Blanks
Waldorf,MD
Summary
I take pride in my ethical approach and comprehensive knowledge in both the financial and food sectors. As an experienced Financial Services Consultant, I have successfully cultivated vibrant businesses by developing new accounts and effectively managing customer relationships to achieve sales targets. My commitment to fostering customer goodwill and loyalty is evident throughout my work. My extensive experience in the financial aid department at Kent State University, along with my role as an accountant at Harris Teeter, has fueled my passion for mathematics, problem-solving, and independent work. I am proficient in using MCController and possess advanced skills in Microsoft Office. By leveraging a robust network of customer contacts, I gain valuable insights into their needs, which I utilize to implement impactful business growth strategies. My capabilities are further enhanced by each experience in local restaurants and retail environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Catering Sales Manager
US House of Representatives
08.2024 - Current
- Met with more than 75 clients to outline desired goals and prepared quotes for overall catering costs.
- Created floor and table layouts, guest numbers, and overall catering needs.
- Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
- Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services.
- Achieved sales goals of $100,000 and service targets by cultivating and securing new customer relationships.
Catering and Events Manager
ARAMARK, Contract Services
08.2023 - 08.2024
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Utilized job-related software such as ABI to create standard guidelines, calendars and budgets for each event.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Store Accountant
Harris Teeter Grocery
01.2023 - 10.2023
- Maintained accurate invoice summaries and collection records to enhance monitoring of billing and cash inflows.
- Monitored balance sheets and income statements to evaluate financial performance.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Examined financial statements and income statements to review company's financial performance.
- Reviewed financial information detailing assets, liabilities and capital and prepared balance sheets and profit and loss statements.
- Interacted with internal and external auditors to help complete audits and resolve issues.
- Conducted forecasting and risk analysis assessments to maintain financial stability.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Financial Aid Counselor
OneStop Student Financial Services ,Kent State Uni
01.2019 - 12.2022
- Answered clients' questions about purposes and details of financial plans and strategies.
- Recommended strategies to clients to help achieve financial goals.
- Counseled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
- Guided client decisions based on tax or other financial benefits to help each reach desired goals.
Shift Manager
Wendy's
07.2020 - 07.2022
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Collaborated with team members to improve performance and implement training updates.
- Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
- Assessed operations and adjusted scheduling to maximize productivity.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Evaluated employee performance, delivering individualized feedback and praise.
Shift Lead
Taco Bell
04.2021 - 09.2021
- Supervising employees, assigning duties
- Monitoring team performance and ensuring duties are performed efficiently
- Reporting any issues that arise during the shift to management
- Managing employee requests and transgressions
- Ensuring compliance with company policies, health, and safety standards
- Coaching team members and training new staff
- Opening and closing registers, accounting for the daily intake and preparing cash deposits
- Handling customer issues and employee disputes.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Taught staff upselling techniques to meet revenue targets.
Cashier
Wendys Restaurant
06.2017 - 07.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Used suggestive selling techniques to promote add-on sales.
Team Manager
Women`s Lacrosse Team, Kent State University
01.2019 - 05.2020
- Statistician and Videographer for practice and game review by coaches and players
- Communicated with coaches and athletes to discuss tournaments, competitions and other events.
- Analyzed strengths and weaknesses of opposing teams to develop game strategies.
- Adhered strictly to rules and regulations of activities department and district.
- Worked closely in training capacity with fellow student-athletes during off-season.
- Observed key players and reported back to support recruitment.
- Additional duties as needed by the coaching staff
Administrative Assistant
Sowing Seeds, LLC
08.2016 - 06.2017
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Writing and issuing emails to teams and departments on behalf of teams or senior staff
- Taking notes and minutes in meetings and preparing documents such as agendas, presentations, etc for meetings
- Processing and directing mail and incoming packages or deliveries
- Greeting and directing visitors and new staff to the organization
- Researching and booking travel arrangements for staff members
- Finding ways to improve administrative processes
- Scheduled appointments, meetings and events for management staff.
Secretary
The Biotechnology Institute, D.C
12.2014 - 05.2016
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained organized filing system of paper and electronic documents.
- Assisted with accounts receivable and accounts payable functions.
- Created and updated spreadsheets to track and report data.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
BBA - Finance
Kent State University
Kent05-2026
High School Diploma -
Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD01.2013
Skills
- Portfolio Financial Management
- Data-Driven Decision Making
- Advanced MS Office Skills
- Customer Service Expertise
- Telephone Outreach Expertise
- Proficient Typist at 65 WPM
- Data Privacy Management
- Efficient Data Input
- Detail-Oriented Efficiency
- Complaint Handling Expertise
- Upbeat and Positive Personality
- Payroll Processing Expertise
- Accounts Payable
- Problem-Solving
- Verbal and Written Communication
Certification
- Microsoft Certified, Dynamics 365 for Sales Functional Consultant Associate - Microsoft.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Interests
Timeline
Catering Sales Manager
US House of Representatives
08.2024 - Current
Catering and Events Manager
ARAMARK, Contract Services
08.2023 - 08.2024
Store Accountant
Harris Teeter Grocery
01.2023 - 10.2023
Shift Lead
Taco Bell
04.2021 - 09.2021
Shift Manager
Wendy's
07.2020 - 07.2022
Financial Aid Counselor
OneStop Student Financial Services ,Kent State Uni
01.2019 - 12.2022
Team Manager
Women`s Lacrosse Team, Kent State University
01.2019 - 05.2020
Cashier
Wendys Restaurant
06.2017 - 07.2020
Administrative Assistant
Sowing Seeds, LLC
08.2016 - 06.2017
Secretary
The Biotechnology Institute, D.C
12.2014 - 05.2016
- Microsoft Certified, Dynamics 365 for Sales Functional Consultant Associate - Microsoft.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
BBA - Finance
Kent State University
High School Diploma -
Dr. Henry A. Wise Jr. High School
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