Daysha Johnson
Houston,TX
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Flexible unarmed offering 1 year in security industry. Willing to work all shifts and holidays. Experienced in crowd surveillance and management, perimeter patrol and conflict de-escalation.
Overview
5
5
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security Services
09.2023 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Completed full building and grounds patrols to spot and investigate concerns.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
Crew Member
Tropical Smoothie
07.2021 - 12.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Open store, closed store, counted register, took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Waitress
Hwy 55 Burgers Shakes & Fries
08.2018 - 03.2020
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
Education
High School Diploma -
Searcy High School
Searcy, AR07.2020
Skills
- Verbal and Written Communication
- Table Setting Knowledge
- Company Standards
- Food Preparation and Safety
- Cash Handling
- Valid Driver's License
- Food Running
- Serve Customers
- Taking Orders
- Operate Cash Register
- Sweep Floors
- Crew Leadership
- Cleaning
- Teamwork and Collaboration
- Cash Drawer Reconciliation
- Hospitality Service Expertise
- Front of House Management
- Housekeeping
Timeline
Unarmed Security Guard
Allied Universal Security Services
09.2023 - Current
Crew Member
Tropical Smoothie
07.2021 - 12.2021
Waitress
Hwy 55 Burgers Shakes & Fries
08.2018 - 03.2020
High School Diploma -
Searcy High School