Desired Job Title
ContractorClient Services ReceptionistGuest Service RepresentativeElectronics Team MemberCashier-Shift SupervisorLocation Preference
On-SiteRemoteLocation: Fairfield, CA
Open to relocation: No
Open To Work
Daysha King
Fairfield,CA
Work Preference
Summary
Detail-oriented Client Services Specialist with strong organizational and time management skills. Expertise in coordinating schedules and facilitating effective communication to enhance customer satisfaction and support team success. Seeking evening or overnight opportunities to leverage skills in delivering high-quality service and ensuring operational efficiency.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Contractor
RF Installations
10.2022 - Current
- Contacted clients to set appointments and maintained schedules for multiple technicians, ensuring timely service delivery
- Maintained clear communication with customers regarding daily steps for proper care during measure and installation appointments
- Mapping routes for daily schedules, Measuring and Installing window treatments
- Processed employee payroll accurately to ensure timely compensation
Client Services Receptionist
H&R Block
Vacaville, California
01.2016 - Current
- Managed phone calls, scheduling appointments, and responding to inquiries.
- Welcomed clients and directed them to appropriate tax professionals.
- Assisted clients in completing necessary forms and documents for tax preparation.
- Organized and maintained client records and confidential information securely.
- Processed payments and handled financial transactions accurately and efficiently.
- Coordinated with staff to ensure smooth daily operations during peak seasons.
- Performed data entry tasks into various computer systems accurately and promptly.
Guest Service Representative
Target
Fairfield, California
08.2020 - 08.2021
- Assisted customers with product inquiries and service needs.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Facilitated returns and exchanges according to company policies.
- Collaborated with team members to enhance customer service efforts.
Electronics Team Member
Wal-Mart Stores Inc.
Pleasanton, USA
10.2013 - 12.2014
- Facilitated wireless service connections for contract and non-contract sales.
- Updated customers on new cellular service sales and discounts.
- Providing Friendly Customer Service.
- Managed inventory to minimize department shrink.
- Recorded high-value inventory items to maintain accurate stock levels.
- Stocking shelves and Scanning outs to complete orders for the sales floor.
- Assisting with The Online Order service.
Cashier-Shift Supervisor
Sam's Super Burgers
San Leandro, USA
01.2008 - 10.2014
- Managed cash register and accurately balanced daily cash drawer, ensuring financial integrity.
- Ensured compliance with food safety practices according to health regulations, safeguarding customer health.
- Maintained cleanliness and organized front counter area, enhancing customer experience.
- Prepared ingredients for cooking and food assembly.
Education
GED -
Job Corps
San Jose, CA03-2009
Skills
- Appointment scheduling
- Customer relationship management
- Route optimization
- Time management
- Attention to detail
- Problem solving
- Teamwork and collaboration
Certification
Licensed Contractor, 09/01/22
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Contractor
RF Installations
10.2022 - Current
Guest Service Representative
Target
08.2020 - 08.2021
Client Services Receptionist
H&R Block
01.2016 - Current
Electronics Team Member
Wal-Mart Stores Inc.
10.2013 - 12.2014
Cashier-Shift Supervisor
Sam's Super Burgers
01.2008 - 10.2014
GED -
Job Corps