Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dayshia Hall

Dayshia Hall

Des Moines

Summary

Dynamic professional with extensive experience in customer service and team management, notably at AT&T. Proven ability in client relationship building and sales proficiency, ensuring exceptional customer experiences. Adept at training and mentoring staff, while optimizing performance and fostering teamwork in fast-paced environments. Reliable and dedicated to achieving organizational goals.

Overview

6
6
years of professional experience

Work History

Wireless Associate

Russell Cellular Verizon
11.2024 - Current

Quotes customers and insure customers a great experience also reviewing bills and any concerns the customer may have

Brand Ambassador

Mad City Windows Baths Kitchen &doors
11.2024 - Current

Door to door knocking telling everybody about what we do asking if anybody needs our services and setting up appointments for the sales team

Assistant Manager

T-Mobile
08.2024 - 10.2024

I assisted in managing store staff and scheduling insuring stores locked up and all security measures are taken also insuring a great costumer experience for employees and customers insuring quotes are done correctly making sure each employee tells the customer everything they need to know about their purchases making

General Manager

Zoras
01.2023 - 08.2023

Helped owner manage bartenders and kitchen staff and entertainers with partys, events and day to day services

Customer Service Representative/manager

AT&T
11.2022 - 01.2023

Made calls assuring each customer was assisted and issues were solved also insuring each person on my team calls went well reviewing recording and showing my team better sales and communication tactics

Package Handler

Fed Ex
04.2022 - 10.2022

Handled packages on conveyor belt assuring each package was put into the correct truck

Associate/Cashier

Walmart
09.2019 - 03.2022

I was a cashier who assisted customers in their purchases making sure everyone had a good a good experience and didn’t have a hard time finding everything

Education

Roosevelt High School
Des Moines, IA
05.2022

Skills

  • Client relationship building
  • Training and mentoring
  • Device configuration
  • Sales proficiency
  • Mobile device management
  • Performance optimization strategies
  • Teamwork
  • Teamwork and collaboration
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Customer assistance

Timeline

Wireless Associate

Russell Cellular Verizon
11.2024 - Current

Brand Ambassador

Mad City Windows Baths Kitchen &doors
11.2024 - Current

Assistant Manager

T-Mobile
08.2024 - 10.2024

General Manager

Zoras
01.2023 - 08.2023

Customer Service Representative/manager

AT&T
11.2022 - 01.2023

Package Handler

Fed Ex
04.2022 - 10.2022

Associate/Cashier

Walmart
09.2019 - 03.2022

Roosevelt High School
Dayshia Hall