High-energy Industry professional eager to contribute skills and experience to a new and challenging role.
Overview
3
3
years of professional experience
Work History
Teacher Assistant
Kelly Educational Services
05.2024 - Current
Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
Fulfillment Associate
Amazon Fulfillment Center STL8
08.2022 - 02.2023
Labeled boxes, crates, and containers with accurate order information, destinations, and codes to reduce shipping errors
Operated warehouse equipment and reported instances of safety code violations to management to reduce the risk of accidents
Kept assigned work areas clean and orderly to increase efficiency and reduce the risk of accidents
Worked well with coworkers on initiatives that aimed to improve production quality and workflow in a measurable way
Customer Service Representative
Avis Budget Group
09.2021 - 04.2022
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Contributed to sales growth by upselling products and services based on individual customer requirements.