Dayshinae Brown
Glendale,CA
Summary
Hey, my name is Dayshinae but I go by Day. If someone were to describe me, I believe they'd say I am a genuine individual. If you asked me, I'd say I am hardworking, patient and knowledgeable. Making daily efforts to maintain an energetic, kind, and positive aura. With 8+ years of retail experience and 4+ years of Optician work, I have acquired many skills and responsibilities that keep me going and being my best self in the workspace.
Overview
4
4
years of professional experience
Work History
Doctors Assitant
Dr. Ani Janszyan
Studio City, California
05.2025 - Current
- Coordinated patient referrals to specialists, facilitating advanced assessments and treatment options.
- Utilized electronic health records to ensure accurate documentation of patient interactions.
- Provided patient education on prescribed medications and product regimens to enhance understanding and adherence.
- Assisted doctor with pre-testing procedures for patients
- Contact lens training and processing contact lens orders
- Processed billing for VSP and EYEMED insurance claims, ensuring accuracy and timely reimbursement.
- Maintained knowledge of HIPAA regulations to ensure patient privacy
- Acquired knowledge on various treatments including red light therapy, INMODE, and BLEPH
Optician Assistant; Front Desk
USC Verdugo Hills Hospital
La Crescenta, CA
08.2022 - 04.2025
- Managed front desk operations and ensured a welcoming environment for visitors.
- Provided excellent customer service by responding quickly to inquiries via phone or email.
- Built relationships with customers to encourage repeat business.
- Filing and keeping of private records
- Arranged stockroom shelves by size, color, and style for efficient inventory management.
- Frequent merchandising in displays, keeping a fresh and current look.
Education
Optician Certification Training
10-2024
Associate of Arts - Psychology
Santa Monica College
01-2017
Fairfax senior Highschool
01-2013
Skills
- Patient management
- Bedside care
- Strong Customer Experience and Clientele
- Administrative work
- Troubleshooting; Resolution
- Operations/Business analysis
- Staff training and development
- Detail-oriented
- Eye cloud pro/CEGID software
- Cash handling experience
- Event Coordination
- Cross-functional
- Loss Prevention
- Store planning and design
- Heat Press experience
Activities and Honors
- Owner of TONE by db (@tone.bydb)
- Writer; Poetry and Short stories
- Participant and finisher of LA Marathon
Community Service
One Incredible foundation, Community Work, Culver City, Curated an event where 300+ care kits were provided to skid row, Provide(d) free eye care to those poverty stricken
Timeline
Doctors Assitant
Dr. Ani Janszyan
05.2025 - Current
Optician Assistant; Front Desk
USC Verdugo Hills Hospital
08.2022 - 04.2025
Optician Certification Training
Associate of Arts - Psychology
Santa Monica College
Fairfax senior Highschool