Daysi Polvora
Los Angeles,CA
Summary
Offers strong safety record and attention to detail. Brings background in managing and maintaining facility operations. Methodical about checking work and correcting concerns. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Facility Manager / Payroll Manager
Trupath
02.2023 - Current
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Conducted regular audits to maintain compliance with Joint Commission, DHCS, and CARF
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
- Coordinated new hire and termination processes.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Reviewed time records for 24 employees to verify accuracy of information.
- Collaborated with HR department for seamless integration of new hires into the payroll system.
Lead Behavioral Health Technician
310 Recovery
12.2017 - 02.2023
- Provided crisis intervention and de-escalation services, ensuring safety of all involved parties.
- Promoted a positive therapeutic environment by consistently modeling appropriate behaviors and interactions with clients.
- Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
- Conducted group therapy sessions to foster healthy communication and coping skills among clients.
- Maintained detailed documentation of client progress for accurate reporting and effective communication among the treatment team.
- Supervised and mentored junior Behavioral Health Technicians for professional development and skill improvement.
- Used KIPU to document patient information, progress notes, and treatment plans.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Managing complex employee schedules for a 20+ person workforce.
Assistant Manager
In-N-Out Burger
05.2011 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
High School Diploma -
University Senior High School
Los Angeles, CA06.2011
Skills
Leadership and supervision
Planning and scheduling
Building Maintenance
Employee Hiring
Personnel Oversight
Emergency Preparedness
Efficient in KIPU
Certification
CPR Certified
SUDRAC Certified
High School diploma
Timeline
Facility Manager / Payroll Manager
Trupath
02.2023 - Current
Lead Behavioral Health Technician
310 Recovery
12.2017 - 02.2023
Assistant Manager
In-N-Out Burger
05.2011 - 08.2022
High School Diploma -
University Senior High School
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