Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Lara Diano

Elizabeth

Summary

I developed strong leadership, organizational, and customer service skills in fast-paced environments, seeking to transition into new fields. I demonstrate expertise in team management and operational efficiency, focusing on achieving business objectives. I'm committed to leveraging these transferable skills to deliver results in a new and dynamic role.

Overview

4
4
years of professional experience

Work History

Pool Ambassador

Babco Services
05.2025 - Current
  • Managed inventory of pool equipment, ensuring regular maintenance and timely replacements when necessary.
  • Maximized space utilization during peak periods by efficiently managing towel distribution, seating arrangements, and cabana reservations for guests seeking shade or privacy.
  • Maintained a clean, safe, and welcoming pool environment for all patrons.
  • Monitored pool activity closely, intervening quickly in emergency situations or enforcing safety rules as needed.

Tem Package

Babco Services
12.2024 - 12.2024
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Tax Assistant

Liberty Tax Service
03.2024 - 04.2024
  • Delivered tax forms around the city

Restaurant Waiter

Tropicana
10.2021 - 04.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Communicated with kitchen staff to enable accurate food preparation.

Store Manager

SUBWAY®Restaurants
03.2021 - 12.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Education

Associate of Science - Criminal Justice

Union County College
Cranford, NJ
05-2026

John E. Dwyer Technology Academy
Elizabeth, NJ
06-2022

Skills

  • Patience and empathy
  • Customer interaction
  • Customer service
  • Cleanliness
  • Service quality
  • Problem-solving
  • Cash handling
  • Memory retention
  • Complaint resolution
  • Multitasking and organization
  • Friendly and positive

Accomplishments

    Earned an English diploma by completing 2 years of college

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working
Italian
Elementary

Timeline

Pool Ambassador

Babco Services
05.2025 - Current

Tem Package

Babco Services
12.2024 - 12.2024

Tax Assistant

Liberty Tax Service
03.2024 - 04.2024

Restaurant Waiter

Tropicana
10.2021 - 04.2022

Store Manager

SUBWAY®Restaurants
03.2021 - 12.2021

Associate of Science - Criminal Justice

Union County College

John E. Dwyer Technology Academy

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