Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dayssy Robles Garcia

Forest Grove, OR,OR

Summary

I am a young hispanic woman who thrives off helping people. I have worked with small hispanic/latino business owners who sekeed help correctly forming their business and help them with their business administrative and insurance needs. I have experience with Accounting and payroll procedures and am a licensee expert for small businesses. I am also a notary for the state of Oregon with multiple certificates in business administration. I also have my property and casualty as well as life and health producer licenses for Oregon.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Insurance Agent

Molina Insurance Group
01.2025 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.

Accounting and Payroll Specialist

Estrategias Noroeste
01.2023 - 01.2025
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Created new hire and termination documents for payroll.
  • Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
  • Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
  • Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Coached, trained, and delegated tasks to [Number] team members to meet specific department goals.

Front Desk Cordinator

Muv Fitness
08.2022 - 12.2022
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
  • Updated client records accurately and efficiently, ensuring data integrity within the system.
  • Kept accounts in balance and ran daily reports to verify totals.

Kitchen Staff Member

Elms Residential Center
12.2021 - 07.2022
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.

Administrative Assistant

Brian Delgado
01.2021 - 11.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained inventory of office supplies and placed orders.

Education

No Degree - Business Administration And Accounting

Portland Community College
Portland, OR
06-2026

High School Diploma -

Forest Grove Highschool
Forest Grove, OR
06-2022

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Financial statements
  • Bank reconciliation
  • Invoice processing
  • Payroll processing
  • License management
  • POS systems
  • Multi-line phone systems
  • Effective planning

Certification

  • Life and Health Insurance License - Oregon Department of Insurance.
  • Property and Casualty License - Oregon Department of Insurance.
  • QuickBooks ProAdvisor Certification – Intuit QuickBooks.
  • Gusto Payroll Certification – Gusto.
  • Notary- State of Oregon

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Insurance Agent

Molina Insurance Group
01.2025 - Current

Accounting and Payroll Specialist

Estrategias Noroeste
01.2023 - 01.2025

Front Desk Cordinator

Muv Fitness
08.2022 - 12.2022

Kitchen Staff Member

Elms Residential Center
12.2021 - 07.2022

Administrative Assistant

Brian Delgado
01.2021 - 11.2021

No Degree - Business Administration And Accounting

Portland Community College

High School Diploma -

Forest Grove Highschool

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Dayssy Robles Garcia