Summary
Overview
Work History
Education
Skills
Timeline
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Dayton Lick

Phoenix,Arizona

Summary

Dynamic Sever Manager with a proven track record at Streets Of New York Pizza, excelling in team training and customer service. Expert in enhancing server performance and customer satisfaction, proven by consistently meeting sales targets. Skilled in operating system management and problem-solving, adept at fostering customer loyalty through positive complaint resolution.

Overview

4
4
years of professional experience

Work History

Sever Manager

Streets Of New York Pizza
05.2020 - 09.2024
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Monitored server performance and provided feedback to enhance server delivery.

Education

High School Diploma -

Sandra Day O'connor
25250 N 35th Ave, Phoenix, AZ 85083
05-2020

Skills

  • Operating system management
  • Team Training
  • Backup Management
  • Crew Coordination
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Sever Manager

Streets Of New York Pizza
05.2020 - 09.2024

High School Diploma -

Sandra Day O'connor
Dayton Lick