Dayton Mata

• Trained new team members on proper rolling techniques and food safety standards.
• Collaborated with kitchen staff to streamline production processes and reduce wait times.
• Monitored inventory levels, assisting in reordering supplies to maintain operational efficiency.
• Contributed to a clean worksite by performing regular housekeeping tasks around the roller and equipment storage areas, promoting overall organization and safety.

• I worked as a server at Leals for 6 months improving my skills in multitasking, staying calm during rushes and also learning how to take bigger parties.
• Maintained cleanliness of dining area, adhering to health and safety regulations consistently.
• Recommended menu items based on customer preferences, enhancing overall dining experience.
• Resolved guest complaints promptly, demonstrating strong problem-solving skills for improved satisfaction.

Used slow periods to restock supplies, ice, trays, and delivery bags.

• Provided attentive service to guests, ensuring satisfaction with food and beverage orders.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Greeted and seated guests promptly, enhancing overall customer experience.
• Managed reservation system efficiently to optimize seating arrangements.
• Collaborated with kitchen staff to ensure timely food service and guest satisfaction.
• Monitored dining area cleanliness, ensuring compliance with health and safety regulations.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Completed daily side work and opening and closing duties without fail.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Delivered pick-up and curbside orders to guests.
• Maintained a balanced cash drawer with correct money values and accurate documentation.
• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
• Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.