Daytona Willits
Fort Worth,TX
Summary
Proven track record in enhancing customer experiences and sales at Dollar General through expert merchandising knowledge and exceptional customer service. Adept at fostering teamwork and collaboration, demonstrated by consistently meeting deadlines in fast-paced environments. Achieved significant improvements in customer satisfaction and store performance by leveraging strong problem-solving skills and a flexible approach to challenges.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dollar General
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Cook
Pizza Hut
03.2024 - 06.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Restaurant Team Member
Braum's Ice Cream & Burger Restaurant
04.2022 - 08.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Monitored food quality and freshness throughout day.
Education
High School Diploma -
Benbrook Middle-High School
Fort Worth, TX05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Goal-Oriented
- Flexible Schedule
- Meeting deadlines
- Merchandising knowledge
- Cleaning techniques
- Building rapport
Timeline
Sales Associate
Dollar General
07.2024 - Current
Cook
Pizza Hut
03.2024 - 06.2024
Restaurant Team Member
Braum's Ice Cream & Burger Restaurant
04.2022 - 08.2022
High School Diploma -
Benbrook Middle-High School