Dayuan Jimerson
Metro Detroit,MI
Summary
Experienced Wi-Fi and Network Technician with 4+ years of experience installing, configuring, and troubleshooting residential and enterprise networks. Reliable, punctual, and customer-focused with strong problem-solving skills. Seeking Wi-Fi or Fiber Technician opportunities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wi-Fi / Network Technician
WOW! Internet, Cable & Phone
2022.01 - Current
- Installed, configured, and maintained residential and enterprise Wi-Fi networks
- Diagnosed and resolved connectivity, latency, and interference issues for improved network reliability
- Optimized wireless performance through strategic access point placement and tuning, enhancing user experience
- Conducted site surveys and signal strength analysis to ensure optimal network coverage and performance
- Implemented WPA2/WPA3 security, guest networks, and basic firewalls
- Documented configurations and troubleshooting steps
- Maintained punctuality and independent travel to multiple job sites
- Assisted with training junior technicians
- 4 Years
Tow Truck Operator
Aldavid's Towing Service
2026.01 - Current
- Operated tow truck to assist stranded motorists and transport vehicles safely.
- Managed logistics for multiple towing assignments, optimizing routes for efficiency and timeliness.
- Conducted vehicle assessments to determine towing requirements and ensure compliance with safety standards.
- Communicated effectively with customers to provide updates on towing status and service details.
- Maintained towing equipment, performing routine inspections to ensure operational readiness and safety compliance.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Fiber Optic Cable Technician
WOW! Internet, Cable And Phone
2024.01 - Current
- Installed and terminated fiber optic cables in residential and commercial settings.
- Conducted cable splicing and testing to ensure optimal performance and signal integrity.
- Collaborated with team members to troubleshoot network issues and implement solutions.
- Maintained accurate documentation of installations, configurations, and maintenance activities.
Fast Food Team Member
Various Locations
2020.01 - Current
- Delivered efficient customer service in high-pressure settings
- Collaborated effectively with team members to manage time and tasks
- Gained three years of experience in various roles
- Delivered exceptional customer service in fast-paced environments, ensuring satisfaction and repeat business.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
Education
High School Diploma -
Thurston High School
Redford, MI2022-01
Skills
- Wi-Fi installation & troubleshooting
- Network configuration
- Routers/modems/access points
- Network protocols
- Ethernet & structured cabling
- WPA2/WPA3
- VPN & basic firewalls
- Firmware upgrades
- Site surveys
- Device installations
- Technical support
- Troubleshooting
- Network documentation
- Problem-solving
- Computer assembly
- Desktop and laptop installations
- Computer troubleshooting
- Installation and repair
- Strong work ethic
- Towing equipment operation
- Safe driving practices
Certification
- Commercial Driver's License - January 2026
Timeline
Tow Truck Operator
Aldavid's Towing Service
2026.01 - Current
Fiber Optic Cable Technician
WOW! Internet, Cable And Phone
2024.01 - Current
Wi-Fi / Network Technician
WOW! Internet, Cable & Phone
2022.01 - Current
Fast Food Team Member
Various Locations
2020.01 - Current
High School Diploma -
Thurston High School