Dayuana Lindsay
Winter Haven,FL
Summary
Dynamic professional with a commitment to quality and service, leveraging exceptional organization and complex problem-solving skills. At DHL, I enhanced front desk operations and improved document accessibility. As a Customer Service Manager at DH Horton, I optimized tenant relations and ensured compliance, fostering a positive living environment.
Professional with strong track record in efficiently managing tasks and delivering high-quality results. Skilled in time management, problem-solving, and multitasking. Collaborative team player who adapts to changing needs and ensures reliability. Known for organizational skills and focus on achieving outcomes efficiently.
Overview
8
8
years of professional experience
Work History
Administrative Tasker
DHL
02.2025 - 10.2025
- Managed front desk operations, greeting visitors and addressing inquiries professionally.
- Supported document preparation by formatting reports and presentations using Microsoft Office Suite.
- Organized electronic files, improving accessibility and retrieval of important documents.
- Conducted routine data entry tasks, ensuring high levels of accuracy in database updates.
Retention Customer Service Representative
Spectrum
11.2021 - 08.2024
- Resolved customer inquiries through multiple channels, enhancing satisfaction and retention rates.
- Collaborated with cross-functional teams to streamline service processes and improve response times.
- Provided detailed product information and support, fostering informed decision-making among customers.
- Assisted in training new staff, ensuring adherence to company policies and service standards.
Customer Service Manager
DH Horton
03.2018 - 08.2020
- Oversaw property operations, ensuring compliance with regulations and company policies.
- Managed tenant relations, addressing concerns and facilitating lease agreements effectively.
- Coordinated maintenance requests, optimizing response times and service efficiency.
- Led property inspections to ensure safety standards were met and maintained consistently.
Education
High School Diploma -
Deerfield Beach High School
Broward County, FlSkills
- Commitment to quality and service
- Exceptional organization
- Complex Problem-solving
- File and database management
Timeline
Administrative Tasker
DHL
02.2025 - 10.2025
Retention Customer Service Representative
Spectrum
11.2021 - 08.2024
Customer Service Manager
DH Horton
03.2018 - 08.2020
High School Diploma -
Deerfield Beach High School