Dayvee Cabansag
Summary
Versatile and results-driven professional with extensive experience across healthcare, education, and customer service sectors, notably at WAIANAE COAST COMPREHENSIVE HEALTH CENTER. Excelled in patient referral coordination and insurance verification, enhancing patient engagement and streamlining processes. Demonstrates exceptional organizational skills and a commitment to confidentiality, underpinned by a proven track record in improving operational efficiency.
Overview
22
22
years of professional experience
Work History
Referral Clerk
WAIANAE COAST COMPERHENSIVE HEALTH CENTER
09.2022 - Current
- Improved patient referral process by accurately verifying insurance coverage and obtaining necessary authorizations.
- Increased patient engagement by providing clear instructions for appointment preparation, including necessary paperwork and testing requirements.
- Streamlined communication between patients, primary care providers, and specialists by serving as a central point of contact.
- Performed various administrative tasks by filing, copying and faxing documents.
- Generated primary care provider and specialists patient referrals.
Cashier
Target Corporation
12.2008 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Office Manager 01/01/2016 - 08/01/2018
Oahu Auto Recycling and Auto Parts
01.2016 - 08.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Special Education Paraprofessional
Department Of Education
01.2003 - 08.2013
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Offered student support through special accommodations, extra assistance, and assessments.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
MAIL PROCESSING CLERK 09/01/2004 - 12/01/2008
United States Postal Services
09.2004 - 12.2008
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Tracked outgoing mail to provide accurate customer updates.
- Processed and organized incoming mail for distribution to appropriate departments.
Education
High School Diploma -
WAIANAE HIGH SCHOOL
Waianae, HI05-1996
Skills
- Pre-authorizations
- Strong organization
- Physician authorizations
- Patient scheduling
- Healthcare systems
- Database management
- Referral coordination
- Follow-up skills
- Appointment scheduling
- Insurance verification
- Google suite proficiency
- Confidentiality
- Appointment reminders
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Adaptable and flexible
- Reliability
- Excellent communication
- Organizational skills
- HIPAA compliance
- Adaptability and flexibility
- Effective communication
- Active listening
- Verbal and written communication
- Organization and time management
- Decision-making
- Detail-oriented
- Patient education
- Electronic health records
- Relationship building
- Clinical documentation
- Office administration
- Computer proficiency
- Documentation and recordkeeping
- Insurance authorizations
- Data entry
- Task prioritization
- Patient care coordination
- Self motivation
- Staff leadership
- Scheduling tests and procedures
- Medical terminology
- Clerical skills
- CPR certified
- Patient referral
- Medical records verification
- Basic life support for health care providers (BLS)
- Telephone etiquette
- Epic systems
- Professional demeanor
- Problem-solving aptitude
- Multitasking Abilities
- Critical thinking
- Team collaboration
- Cash handling
- Flexible schedule
- Team building
Timeline
Referral Clerk
WAIANAE COAST COMPERHENSIVE HEALTH CENTER
09.2022 - Current
Office Manager 01/01/2016 - 08/01/2018
Oahu Auto Recycling and Auto Parts
01.2016 - 08.2018
Cashier
Target Corporation
12.2008 - Current
MAIL PROCESSING CLERK 09/01/2004 - 12/01/2008
United States Postal Services
09.2004 - 12.2008
Special Education Paraprofessional
Department Of Education
01.2003 - 08.2013
High School Diploma -
WAIANAE HIGH SCHOOL
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