Dayvin Alvarado
Houston,Texas
Summary
Hardworking Mover proficient in safely and securely packing and transporting customer property. Friendly and outgoing professional with strong communication skills and collaborative nature. Delivers materials on time to maximize customer satisfaction.
Experienced Pro Shop Associate with background in retail sales, customer service, and inventory management. Strengths include an aptitude for product knowledge, merchandising techniques, and ability to communicate effectively with customers. Previous roles have allowed for deepened understanding of teamwork and impactful contribution to store revenue growth through upselling strategies and efficient operations.
Overview
3
3
years of professional experience
Work History
Mover
Arpin America
Houston
05.2021 - Current
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit
- Assembled furniture at the customer's new residence or business premises
- Loaded and unloaded customer belongings onto truck and other vehicles safely and securely
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations
- Provided customers with advice on how best to pack their belongings for safe transport
- Lifted heavy objects using correct lifting techniques to avoid injury
- Performed routine maintenance checks on moving equipment such as dollies, hand trucks and straps before each move
- Completed paperwork accurately including inventory lists of all items moved and delivery receipts.
Pro Associate
Home Depot
Houston, TX
06.2024 - 09.2024
- Verified credit card charges against purchase receipts for accuracy.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Processed shipments received from vendors according to established protocols.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Processed payments using point-of-sale systems.
- Handled incoming calls from customers regarding orders or other inquiries.
- Researched information related to merchandise availability or pricing.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Built relationships with customers by providing friendly customer service.
- Ensured compliance with company safety regulations at all times while on the job.
Education
High School Diploma -
Pasadena Memorial High School
Pasadena, TX05.2024
Associates Degree -
San Jacinto College District
Pasadena, TX05.2024
Skills
- Invoice Verification
- Materials Handling and Transport
- Packing Expertise
- Site Cleaning
- Physical Fitness
- Verbal and Written Communication
- Resourcefulness
- Truck loading
- Loading and unloading
- Customer Assistance
- Cash Handling
- Payment Processing
- Special Orders
- Register Opening and Closing
- Exceeding Customer Expectations
- Energy and Physical Stamina
- Computer Proficiency and Microsoft Office
- Cleaning and Sanitizing
- Safety and Cleanliness Standards
- Decision-Making
- Relationship Building
Languages
Spanish, Native/Bilingual
Timeline
Pro Associate
Home Depot
06.2024 - 09.2024
Mover
Arpin America
05.2021 - Current
High School Diploma -
Pasadena Memorial High School
Associates Degree -
San Jacinto College District
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