Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Dayvon Haley

Ripley

Summary

Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency side note was moved to several areas in both jobs being a Jack of all trades.

Overview

5
5
years of professional experience
2023
2023
years of post-secondary education

Work History

Customer Service Cashier

Walmart
Stateline
09.2022 - 04.2025
  • Processed customer transactions efficiently at checkout stations.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of checkout areas.
  • Handled cash, credit, and gift card payments accurately.
  • Resolved customer complaints promptly and professionally.
  • Greeted customers and provided friendly customer service.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Assisted customers with locating merchandise within the store.
  • Answered customers' questions and provided information on store procedures or policies.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Customer Service Cashier

McDonald's
Sacramento
01.2020 - 08.2022
  • Processed customer transactions efficiently at checkout stations.
  • Maintained cleanliness and organization of checkout areas.
  • Maintained cleanliness of facilities by sweeping, mopping, and vacuuming floors.
  • Restocked supplies in restrooms and break rooms to ensure availability for staff.
  • Operated cleaning equipment like floor buffers and industrial vacuums safely.
  • Sweep, mop and vacuum floors of all areas.
  • Processed customer orders accurately and efficiently at a fast-paced drive-thru.
  • Trained new employees on operational procedures and customer service standards.
  • Handled customer complaints professionally, providing effective solutions to enhance satisfaction.
  • Greeted customers, took orders, and provided product information.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Prepared drinks, ice cream and other special items to complete food orders.
  • Received payment from customers and made change as needed.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Offered customers carry-out service at completion of transaction.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.

Education

Choices Charter School
Sacramento, CA

Skills

  • Customer service
  • Cash handling
  • Transaction processing
  • Complaint resolution
  • Team collaboration
  • Staff training
  • Adaptability
  • Customer satisfaction
  • Positive and professional
  • Patience and composure
  • Adaptable to change
  • Headset maintenance
  • Teamwork and collaboration
  • Receipt issuing
  • Credit card transactions

Languages

English
Professional

Affiliations

  • Gaming
  • Sword-fighting/Hema

Timeline

Customer Service Cashier

Walmart
09.2022 - 04.2025

Customer Service Cashier

McDonald's
01.2020 - 08.2022

Choices Charter School

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