Dayvon Simmons
South Holland,IL
Summary
CAREER OBJECTIVE
Experienced candidate well-versed in the hospitality industry. Proven track record of delivering exceptional customer service that has resulted in repeat customers and increased revenue for the restaurants. Adept at multitasking a variety of tasks such as taking orders, stocking supplies, and cashing out customers.
Hard-working professional with experience in ingredient pairings, plating, food presentation, and nutrition. Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals.
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Responsible student with good judgment, time management, and a flexible schedule.
Overview
6
6
years of professional experience
Work History
Manager/Driver
Scott Bielaski
08.2023 - Current
- .Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Server/Cook
Gerald Harper
04.2021 - 07.2024
- Food Sales and Promotion Dish Preparation Order Accuracy Cash Handling
- Greeted and accommodated guests, building positive experience from first interaction.
- Prepared and served food and beverages to customers.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests. Used focus and memorization skills to keep track of tables and remember orders.
- Provided excellent customer service to ensure satisfaction.
- Resolved customer complaints and inquiries in a timely manner.
Dietary Aide
Cece
12.2018 - 03.2021
- Prepared meals for patients according to dietary needs and manager guidelines.
- Stocked ingredients in proper storage spaces and monitored facility inventories.
- Operated dishwashers, blenders, mixers, steamers, ovens and other kitchen equipment safely.
- Assisted in developing mealtime schedules for patients with various dietary restrictions and nutritional needs.
Education
ASSOCIATE IN ARTS (A.A.) IN ACTING CANDIDATE - Acting
Columbia College Chicago
Chicago, ILSkills
- Efficient multitasking
- Team leadership qualities
- Organization and planning
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Relationship building
- Strong work ethic
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- Team collaboration
- Supply restocking
- Quality control
- Food and Beverage Pairings
- Dining Room Cleaning and Upkeep
- Food Sales and Promotion
- Dish Preparation
- Order Accuracy
- Cash Handling
Timeline
Manager/Driver
Scott Bielaski
08.2023 - Current
Server/Cook
Gerald Harper
04.2021 - 07.2024
Dietary Aide
Cece
12.2018 - 03.2021
ASSOCIATE IN ARTS (A.A.) IN ACTING CANDIDATE - Acting
Columbia College Chicago
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