Dayvon Williams
Fort Worth
Summary
Professional worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server
Topgolf
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
HR Manager
Fuel City (Saginaw)
12.2019 - 01.2024
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned with company goals.
- Controlled costs to keep business operating within budget and increase profits.
- Organized and led staff orientation programs and training to promote collaboration.
- Oversaw inventory control, accounting, and supply reports.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Cashier Team Lead
Metro by T-Mobile
08.2017 - 11.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Handled both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers.
Education
No Degree - Elementary Education
Tarrant County College
07-2027
Skills
- Strong work ethic
- HR policies and procedures
- Positive attitude
- Exceptional customer service
- Cash handling
- Punctual and reliable
- Team management
- Flexible schedule
- Store opening and closing
Timeline
Server
Topgolf
04.2024 - Current
HR Manager
Fuel City (Saginaw)
12.2019 - 01.2024
Cashier Team Lead
Metro by T-Mobile
08.2017 - 11.2019
No Degree - Elementary Education
Tarrant County College
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