Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Dazeanaire Stewart

Clinton,MS

Summary

Focused and dedicated Legal Assistant with 3years of experience, exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Legal Assistant

Coker Law Firm
Flowood, MS
05.2022 - Current
  • Maintained client confidentiality in all matters.
  • Assisted with document production and deposition preparation.
  • Organized exhibits for trial proceedings.
  • Proofread drafts of legal documents for accuracy in grammar and punctuation.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
  • Greeted clients upon arrival at office and provided assistance as needed.
  • Updated databases with new information received from attorneys or clients.
  • Coordinated travel arrangements for attorneys as required by firm policy or client needs.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Processed incoming mail on a daily basis.
  • Answered phones promptly while providing courteous customer service.
  • Performed basic bookkeeping duties including tracking payments received from clients.
  • Developed forms used during pre-trial negotiations between parties.
  • Maintained inventory levels of office supplies necessary for day-to-day operations.
  • Ordered materials needed by attorneys throughout the duration of a case.
  • Ensured that all paperwork was properly filed according to established procedures.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Filed clients' legal documents in relevant courts for processing.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
  • Corresponded daily with clients, insurance adjusters, doctors and attorneys.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Provided administrative support to boost firm's document production and legal correspondence.
  • Oversaw legal team appointments, hearings and depositions schedules.
  • Organized legal documents in company filing systems and databases.
  • Responded to client calls and inquiries to deliver applicable information.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Drafted motions, briefs and other legal documents.
  • Created and updated case management and client account databases.
  • Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
  • Processed closing documents and transactional documents for legal review.
  • Organized and prepared case exhibits and evidence for trial.
  • Organized and executed court calendar with daily cases and supervisor meetings.
  • Contacted witnesses and scheduled interviews and evaluations.
  • Filed pleadings and appeals with court clerks to expedite trial proceedings.
  • Delivered subpoenas and coordinated law office activities.
  • Called witnesses to give testimonies during court hearings.

Reservation Agent

Southern Research Group
Jackson, MS
02.2019 - Current
  • Acquired detailed knowledge of services, promotions and events to offer added value to travelers
  • Provided clients with assistance in preparing required travel documents and forms
  • Processed incoming reservation calls and applied up-selling techniques to inform callers of premium services
  • Assembled and issued required documentation, such as tickets, travel insurance policies and itineraries
  • Collaborated with sales department to arrange large group hotel bookings for such special events as destination weddings
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills
  • Assisted customers via phone by providing confirmations, answering questions and offering general information
  • Suggested amenities suited to clients' needs
  • Relayed information on availability, pricing and discounts to customers.

Externship

St Dominic Pulmonary Clinic
Jackson, MS
06.2020 - 08.2020
  • Greeted patients visiting the facility, answering any questions they may have and helping them fill out the required forms
  • Answered phone calls, creating appointments, directing the calls as required and handling all queries
  • Informed the Doctor, Nurse or other healthcare facilitators about impending appointments
  • Maintained a filing system for all patient documents and reports submitted
  • Answered emails and other electronic messages as required
  • Created invoices and bills, processing insurance forms and managing vendors and contractors
  • Managed inventory and placing orders as required
  • Transcribed all notes and documents related to treatments
  • Performed Triage duties, taking patients vitals, notated patients' online charts and placed them in appropriate areas.

Customer Service Representative

United Health Care
Jackson, MS
01.2017 - 01.2019
  • Submit delinquent accounts to attorneys or collection agencies for collections
  • Direct insurance negations, select insurance brokers or carriers, and place insurance and collaborate with the insured or the agent to obtain additional information and to inform them about the status of an account or changes to an account
  • Answer calls and interview clients to obtain personal information for claims, while providing superior customer service and process new insurance policies and claims; review and verify data, such as name, address, and principal sum and value of property on insurance applications and policies
  • Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards
  • Examine letters from policy holders or agents, original insurance applications, and other company documents to determine if changes are needed and whether there will be possible effects to the policy based on changes.

Front Desk Agent

Residence INN by Marriott
Ridgeland, MS
01.2016 - 10.2017
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management
  • Aided other hotel personnel in various capacities, including handling purchases at gift shop during peak periods
  • Supported daily operations of hotel front desk, including guest communication and concierge duties in general managers 's absence
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy
  • Educated guests regarding important property information and directions to all areas of hotel, including casino, gift shop and restaurants
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.

Cashier

Primos Café
Flowood, MS
01.2013 - 02.2016
  • Assisted with purchases, locating items and signing up for rewards programs
  • Processed all sales transactions accurately and promptly to prevent long customer wait times
  • Resolved issues regarding customer complaints and escalated worsening concerns to managers for remediation
  • Promoted specific item options to drive sales and achieve add-on purchases
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness
  • Helped customers find specific products, answered questions and offered product advice
  • Resolved issues with cash registers, card scanners and printers
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Legal Assistant (Volunteer Service and Internship)

Jackson Public School District
Jackson, MS
01.2013 - 02.2016
  • Assisted legal staff with various duties
  • Answer incoming calls
  • Legal Errands
  • Filing legal documents
  • Maintain legal department files
  • Assist with board material as needed
  • Draft inter-district memos at request of attorney and/or paralegal
  • Various other duties as assigned by the Paralegal.

Education

High School Diploma -

Callaway High School

Medical Assisting Diploma -

Delta Technical College

Paralegal Technology -

Hinds Community College

Skills

  • Active Listening
  • Billing & Collections Specialist
  • Cashier
  • Clerical
  • Customer Service
  • Data Entry
  • Effective Written & Verbal Communication
  • HIPPA Compliance
  • Insurance Claims Processor
  • Medical Billing, Coding, & Terminology
  • Microsoft Excel, PowerPoint, & Word
  • Payment Processing
  • Sales Representative
  • Time Management
  • Type 45-50 WPM
  • Dependable
  • Trustworthy
  • Punctual
  • Filing and file organization
  • Address and deal with customers/clients' complaints
  • Ability to adapt to changes and new tasks
  • Mail logging
  • Draft letters and assist Paralegal as needed (various clerical legal duties)
  • Daily docket reports
  • Order and request filing
  • Office Management
  • Data Management
  • Case Management
  • Fast Learner
  • Legal Compliance
  • Administrative Support
  • Task Prioritization
  • Legal Document Preparation
  • Legal Terminology
  • Client Support
  • Administrative assistance

Certification

Certified Medical Assistant, 2020

References

  • Catherlia A Shelly, former General Manager at United Health Care, (601) 316-7337
  • Pamela Williams, former Supervisor at Southern Research Group, (601) 977-0111
  • Glenisa Jiles, Paralegal, (601) 573-9739

Timeline

Legal Assistant

Coker Law Firm
05.2022 - Current

Externship

St Dominic Pulmonary Clinic
06.2020 - 08.2020

Reservation Agent

Southern Research Group
02.2019 - Current

Customer Service Representative

United Health Care
01.2017 - 01.2019

Front Desk Agent

Residence INN by Marriott
01.2016 - 10.2017

Cashier

Primos Café
01.2013 - 02.2016

Legal Assistant (Volunteer Service and Internship)

Jackson Public School District
01.2013 - 02.2016

High School Diploma -

Callaway High School

Medical Assisting Diploma -

Delta Technical College

Paralegal Technology -

Hinds Community College

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Dazeanaire Stewart