Helping others
Dazia Moore
Chestertown,MD
Summary
Passionate Intern with recently obtained B.S. degree. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Special Education Teacher
Kent County High School
Worton , Maryland
2021.10 - Current
- Taught students across multiple classifications and degrees of special needs.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Partnered with standard education teachers from across academic departments.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Intern
Family Crisis Center of Baltimore
Baltimore , MD
2019.08 - 2020.12
- Answer Hotline from people experiencing domestic violence, elder abuse, and child neglect, etc.
- Organized schedules and assignments to maximize efficiency and program effectiveness.
- Produced and updated organizational records and reports around the office.
Volunteer
Morgan State University
Baltimore , MD
2018.01 - 2020.12
Volunteer
Lutheran Church
Baltimore , MD
2018.01 - 2020.12
- Kept facilities organized, clean and well-maintained to best meet program needs.
- Sorted and distributed canned goods and produce to disadvantaged families.
- Communicated needs and issues to appropriate supervisors for administrative action.
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
Teacher's Assistant
Thomas Johnson Elementary and Middle School
Baltimore , MD
2020.02 - 2020.04
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts.
- Supervised children and participated with children in activities.
- Supported classroom teachers by managing files, preparing materials and updating records.
Call Center Representative
John Hopkin University
Baltimore , MD
2018.05 - 2019.08
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Documented conversations with customers to track requests, problems and solutions.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Managed high-volume of inbound and outbound customer calls.
Education
Bachelor of Science - Psychology
Morgan State University
Baltimore, MD 2016.08 -
Skills
Telephone etiquetteundefined
Accomplishments
- Trained fellow teachers on the procedures for completing Individual Education Plans.
- Achieved success through effective team collaboration
Interests
Reading
I am passionate about learning. There are important messages inside of books as well as outside, in the environment.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Special Education Teacher
Kent County High School
2021.10 - Current
Teacher's Assistant
Thomas Johnson Elementary and Middle School
2020.02 - 2020.04
Intern
Family Crisis Center of Baltimore
2019.08 - 2020.12
Call Center Representative
John Hopkin University
2018.05 - 2019.08
Volunteer
Morgan State University
2018.01 - 2020.12
Volunteer
Lutheran Church
2018.01 - 2020.12
Bachelor of Science - Psychology
Morgan State University
2016.08 -
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