Kaitlin Baltimore
Cincinnati,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Volleyball Coach
Headlines Volleyball Club
10.2023 - Current
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
Floor Supervisor
Sprint
04.2014 - 08.2017
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Server
Frisch's Big Boy
02.2012 - 04.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Reading Jr/Sr High School
Cincinnati, OHSkills
- Motivational leadership style
- Skills assessments
- Strategic Planning
- Training exercises
- Active Listening
- Problem-solving abilities
- Scheduling
- Follow-up skills
- Product Knowledge
Timeline
Volleyball Coach
Headlines Volleyball Club
10.2023 - Current
Floor Supervisor
Sprint
04.2014 - 08.2017
Server
Frisch's Big Boy
02.2012 - 04.2014
High School Diploma -
Reading Jr/Sr High School
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