Professional Expertise:
7.5+ years of diversified experience in networking, commissioning, integration and troubleshooting in commercial telecom sector.
Managed and involved in day-to-day performance monitoring, analysis & management resources as a Tier 1/2 support for all RAN performance issues across North-East, Central and South regions of USA.
Performed integration with AT&T, CPSIRE, and T-MOBILE/SPRINT RAN Networks.
Wide experience in Network Operations supporting system design, implementation and troubleshooting of complex network systems, software upgrades and capacity optimization.
RAN SME with experience in event-based networks such as In-building Networks DAS, COW and Disaster Recovery sites for customer deployments reporting directly to Area Managers/PMs, assisting technical teams to meet KPIs.
Collaborative problem solver with analytical and technical skills in process improvement, verification, validation, and performance management to achieve maximum profit while maintaining customer satisfaction
Extensive experience with Nokia NetAct, software updates, integration and Nokia network hardware and related applications on a day-to-day basis.
Demonstrated proficiency in effectively training and mentoring new team members, having successfully onboarded and guided engineers through comprehensive training programs
Conducted meetings with cross-functional teams to assign and coordinate workflow for effective task achievement.