Togiva Tuga
Tacoma,WA
Summary
Diligent Quality Manager with over 20 years of experience making sure products and services meet internal and external standards. Skilled in market research, project management, and statistical analysis. Organized and analytical with excellent written and verbal communication skills. Focused on minimizing company liability by keeping all records, processes and training in full compliance with established standards and legal requirements. Quality-driven and hardworking with proven skills in spotting issues, developing resolutions and implementing corrective actions. Success in developing policies, leading training programs, and managing reporting to achieve compliance. Methodical with exceptional presentation and communication skills. Strong background working with federal and state regulations.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Quality Assurance and Compliance Manager
Peter Pan Seafoods Co., LLC
Bellevue, WA
06.2021 - Current
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Improved quality processes for increased efficiency and effectiveness.
- Developed and deployed production control plans and created work instructions and procedures.
- Revised specifications for processes.
- Collaborated with contract representatives and oversaw quality control implementations and reporting.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Report on environmental audits and make recommendations for future policies and strategy
- Drive environmental strategy forward to ensure corporate sustainable development
- Implement strategy to ensure compliance is prioritized and championed at all levels of organization
- Promote awareness on impact of environmental decisions across organization
- Report organizations environmental performance to key stakeholders both within and outside including regulatory bodies
- Oversee organizations management and policy adherence in relation to pollution control, environmental health, carbon foot printing, biodiversity, responsible procurement, renewable energy, waste management and recycling
- Manage service agreements and contractors working with the organization on environmental compliance projects
- Build relationships with external environmental service providers
- Lead on environmental investigations for significant incidents
- Prepare environmental permits, licenses and waste exemptions when necessary
- Skilled in driving change and influencing others
- Excellent written and oral communication skills
- Strong leadership and management expertise
- Good people skills and ability to build good relationships
- Proven data analytics skills and ability to manage information
- Adapt at thinking creatively and coming up with new ways of thinking to shape strategy and future projects
- Able to keep up to date with latest environmental legislation and compliance regulation
Production Manager / Assistant Facility Manager
Icicle Seafoods
Seattle, WA
02.2017 - 06.2021
- Ensure all daily manufacturing reporting are completed to appropriately track performance and yields
- Conduct regular team meetings to discuss team goals, and to reinforce techniques/ processes in areas of safety (OSHA), manufacturing, quality and food safety
- Ensure that Production Associates are processing product lines in full accordance with HACCP, GMP, FDA, BRC, Creations requirements
- Provide ongoing coaching, team building and written performance reviews for direct reports to ensure growth and development to compliment company culture
- Ability to prioritize / adjust quickly to rapidly changing work environment with minimal supervision to meet internal and external customer needs
- Ability to work across organization, including quality, sales, procurement, finance, engineering and maintenance.
Quality Assurance Manager / Food Safety Manager
Icicle Seafoods
Seattle, WA
02.2017 - 10.2020
- Develop, implement, communicate and maintain quality plan to standardize Company's quality procedures and policies
- Develop and implement methods for BRC inspections, BRC standards, testing, and evaluations
- Assist plant manager with managing plant activities and coordinating employees at production plant and storage facility
- Develop and implement methods and procedures for disposition of inferior quality, and unsafe products and/or materials
- Coach, mentor and train employees engaged in quality control activities
- Ensure execution of Corrective actions and compliance with customers specifications
- Oversee company's quality inspection and product release programs for raw materials, components and finished goods
- Lead continual improvements by promoting quality achievement and performance improvement throughout organization
- Develop QA compliance objectives and ensure that targets are achieve
- Review and verify work done to ensure that company format and policies are followed and recommend revisions
- Provide daily and weekly reports and distribute them to corporate office, and proper personnel
- Participate in Internal assessments, and government audits, such as USDC,
- DA, BRC, DEC, and more.
Quality Control Assistant Manager / Quality Control Manager
Trident Seafoods
Seattle, WA
09.1993 - 05.2016
- Coordinate closely with production management team regarding products awaiting dispositions
- Maintaining and enforcing a safe clean working environment at all times
- Coordinate preventative maintenance on existing and new testing equipment and production equipment, including routine equipment calibration
- Consistently adhere to all applicable regulation, policies and procedures for food and health safety, and environmental compliance
- Operate electronic mail systems and coordinate flow of information with corporate headquarters
- Assist QA Manager with daily quality activities inspection, record keeping, record compliance, and daily and weekly reports
- Perform QA Manager daily duties and responsibility when QA Manager is absent
- Train and enforce new employees on BRC standards and compliance, company policy and procedures such as GMP and SOP, as well as food safety
- Cross-train and provide back-up for different departments when needed
- Responsible for steady flow of trip offloads, and paperwork when QA Manager is absent
- Collect data and perform surimi, microbiology testing, and fillet inspection on opposite shift from QA manager.
- Devised specifications for processes
Education
Certificate in Surimi -
Oregon State University － Astoria
2005
Associate of Arts - Early Childhood Education
San Francisco State University
San Francisco, CA1997
High School Diploma -
Manu'a High School
Ta'u Manu'a05.1987
Skills
- Quality processes
- Operational improvements
- Market research experience
- Budget preparation
- Conducting investigations
- Product Recall Process
- Food Safety Compliance
- Audit Support
- Compliance documentation
- Internal Audits
- Risk analysis
- Vendor / Supplier Performance Management
- Document reviews
Additional Information
- Willing to relocate: Anywhere Authorized to work in the US for any employer Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
* HACCP Certificate 2006
* HACCP Certificate 2020
* Alchemy Academy Certificate of completion 2019 - BRC Global Standard For Food Safety Issue 8 Conversion Course
* International Food Safety & Quality Network Certificate of Attendance - BRC Issue 8-Root and Branch Review and How to Address the Requirements
Timeline
Quality Assurance and Compliance Manager
Peter Pan Seafoods Co., LLC
06.2021 - Current
Production Manager / Assistant Facility Manager
Icicle Seafoods
02.2017 - 06.2021
Quality Assurance Manager / Food Safety Manager
Icicle Seafoods
02.2017 - 10.2020
Quality Control Assistant Manager / Quality Control Manager
Trident Seafoods
09.1993 - 05.2016
Certificate in Surimi -
Oregon State University － Astoria
Associate of Arts - Early Childhood Education
San Francisco State University
High School Diploma -
Manu'a High School
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