Summary
Overview
Work History
Education
Skills
Timeline
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D. Brent Townsend

Summary

Creative Hairstylist bringing 43 years of expertise in color-correction and restorative treatments. Highly skilled in executing complex color services and unique cuts. Personable and engaging with passion for building client relationships through flexible approach and consistent results.

Overview

21
21
years of professional experience

Work History

Master Stylist

The Townsend Salon
Grand Rapids, Michigan
09.2015 - 01.2020
  • Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
  • Shampooed, cut and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
  • Colored and treated hair using modern technology.
  • Welcomed customers to salon and identified preferences by asking pointed questions.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.

Owner/Operator

The Townsend Salon
Grand Rapids, MI
09.2015 - 01.2020
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.

Educator

GOLDWELL
Metro Detroit Area, MI
02.1988 - 03.2000
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Differentiated instruction to meet needs of diverse learners.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Monitored and assessed understanding of difficult concepts and adjusted lesson accordingly.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.

Education

Advanced Hair Cutting

Vidal Sassoon
London, UK
03.1985

Color Chemistry

Leslie Blanchard School of Color
Manhatten, New York
05.1983

Associate of Science - Cosmetology Education

Ferris State University
Big Rapids, MI
01.1979

Skills

  • Innovative Hairstyling Techniques
  • Originality and Creativity
  • New Technique Development
  • Customer Buying Trends
  • Outstanding Client Retention
  • Beauty Treatment Recommendation
  • Hairpiece Shaping
  • Braiding and Weaving
  • Clipper and Trimmer Operation
  • Hair Maintenance Expertise
  • Styling Suggestions
  • Service Promotions
  • Shampooing and Conditioning
  • Hair and Face Analysis
  • Hair Straightening and Curling
  • Highlights and Lowlights
  • Texturizing Services

Timeline

Master Stylist

The Townsend Salon
09.2015 - 01.2020

Owner/Operator

The Townsend Salon
09.2015 - 01.2020

Educator

GOLDWELL
02.1988 - 03.2000

Advanced Hair Cutting

Vidal Sassoon

Color Chemistry

Leslie Blanchard School of Color

Associate of Science - Cosmetology Education

Ferris State University

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D. Brent Townsend