Dhalia Gomez
Office Manager/Secretary
San Leandro,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
Languages
10
10
years of post-secondary education
6
6
years of professional experience
Work History
Office Manager
United Paleteria Y Neveria, Inc
Hayward, CA
08.2018 - Current
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Trained new employees on administrative procedures, company policies and performance standards.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Reconciled account files and produced monthly reports to keep CEO informed about office operations.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Picker
Costco
Hayward, CA
04.2020 - 10.2020
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Followed procedures at all times for personal and team safety.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Wrapped pallets in shrink wrap prior to loading.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Scanned packages and boxes and moved to loading dock for shipment.
Assistant Manager
Round Table Pizza, Inc
Hayward, CA
06.2017 - 01.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Rotated merchandise and displays to feature new products and promotions.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Education
No Degree - Acting
Empowerhouse Acting Studio
Oakland, CA 01.2021 - Current
No Degree - Business
Chabot College
Hayward, CA 06.2016 - 12.2019
No Degree - Criminal Justice
University Of Nevada - Reno
Reynard, NV 08.2013 - 01.2016
High School Diploma -
San Leandro High School
San Leandro, CA 08.2009 - 06.2013
Skills
Excellent multi-tasking ability
undefinedTimeline
No Degree - Acting
Empowerhouse Acting Studio
01.2021 - Current
Picker
Costco
04.2020 - 10.2020
Office Manager
United Paleteria Y Neveria, Inc
08.2018 - Current
Assistant Manager
Round Table Pizza, Inc
06.2017 - 01.2020
No Degree - Business
Chabot College
06.2016 - 12.2019
No Degree - Criminal Justice
University Of Nevada - Reno
08.2013 - 01.2016
High School Diploma -
San Leandro High School
08.2009 - 06.2013
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