Jonathan Williams
Audio Visual Specialist
Grand Junction,CO
Summary
Focused Audiovisual Technician with over 12 years of experience. Offering excellent organizational skills in audiovisual technology, set up and operation.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Licensed Hearing Instrument Specialist
AAA Hearing
08.2019 - Current
- Enhanced customer satisfaction with timely follow-up appointments and fine-tuning of hearing devices.
- Educated patients on proper care and maintenance of their hearing aids, resulting in reduced device malfunctions.
- Streamlined appointment scheduling and record-keeping processes for increased efficiency within the practice.
Audio Visual Technician
Snob Productions
1 2017 - 08.2019
- Participated in pre-event walkthroughs with clients to discuss their specific needs and expectations with the AV setup.
- Contributed to increased client satisfaction by providing timely support during live events as an on-site technician.
- Trained junior technicians on proper setup, operation, and maintenance of audiovisual systems, improving overall team efficiency.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Set up projectors, laptops and microphones for live presentations.
- Provided technical support to event staff and presenters, reducing technical issues and delays.
Shift Manager, Barista
Starbucks Coffee
05.2007 - 04.2017
- Promoted a positive work environment through open communication and constructive feedback.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Audio Engineer, Event Coordinator
Indigital Institute of Recording Arts
02.2014 - 07.2016
- Mentored junior engineers, providing guidance and support in their career growth.
- Maximized sonic impact with skillful manipulation of equalization, compression, reverb, delay, and other effect parameters.
- Managed event logistics and operations.
- Troubleshot technical issues during live events, providing prompt resolution to minimize disruption to attendees'' experience.
Student Ministries Intern
Twin Lakes Church
08.2013 - 06.2014
- Enhanced event presentations by skillfully operating audio and visual equipment during live events.
- Improved overall event experiences through seamless integration of lighting, sound, and video elements.
- Managed event logistics and operations.
Counselor
Mount Hermon - Kidder Creek
05.2013 - 08.2013
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Promoted responsible outdoor recreation by teaching Leave No Trace principles during workshops and events.
- Coordinated transportation arrangements for off-site outings or field trips as part of the recreational programming offerings.
Audio Visual Specialist
Fort Wilderness
09.2012 - 05.2013
- Enhanced team communication by developing clear documentation on equipment inventory and usage protocols.
- Developed a strong understanding of client needs, translating them into tailored audiovisual solutions that exceeded expectations.
- Stayed up-to-date with latest audio engineering technologies and techniques through continuous professional development opportunities.
- Improved team communication by fostering an open dialogue between engineers, musicians, producers, and other stakeholders involved in projects.
Teller
Wells Fargo
11.2010 - 04.2012
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Education
Business Administration
Lakes Region Community College
Laconia, NH 08.2007 - 01.2009
Skills
Remote Support
Clients
Meta Headquarters
eBay
DoubleTree
Monster Energy
Timeline
Licensed Hearing Instrument Specialist
AAA Hearing
08.2019 - Current
Audio Engineer, Event Coordinator
Indigital Institute of Recording Arts
02.2014 - 07.2016
Student Ministries Intern
Twin Lakes Church
08.2013 - 06.2014
Counselor
Mount Hermon - Kidder Creek
05.2013 - 08.2013
Audio Visual Specialist
Fort Wilderness
09.2012 - 05.2013
Teller
Wells Fargo
11.2010 - 04.2012
Business Administration
Lakes Region Community College
08.2007 - 01.2009
Shift Manager, Barista
Starbucks Coffee
05.2007 - 04.2017
Audio Visual Technician
Snob Productions
1 2017 - 08.2019