Jeffery Phan
Oakland Gardens,NY
Summary
Results-driven Project Manager with 9 years of expertise managing large complex architecture deployment, and highly demand customers. Exceeding expectations of being on time and on budget. Offers strong analytical, planning and organization skill to manage completing demands. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
PMO Manager
Lightower
New York, NY
06.2013 - 04.2016
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Led a team on analyzing and select Project Management software tool. (Clarizen)
- Developed project management templates
- Create project Plan and support Network software upgrade. (DWDM/Router)
- Manage/Support Data Center/POP migration
Manager: Circuit Design Engineer/Capacity Manager
Sidera/Lightower
New York, NY
08.2008 - 05.2013
- Prioritized simultaneous projects to perform effectively under shifting deadlines in fast-paced environment.
- Analyzed, troubleshot and enhanced network performance to drive efficiency.
- Planned implementation of network enhancements and upgrades.
- Oversaw development a team of 20 teammates working at tip effecient and maintenance of computer systems, server upgrades and operating systems.
- Led meetings with departmental managers to review project status, propose changes and draft action plans.
- Led projects and analyzed data to identify opportunities for improvement.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting to meet monthly and yearly install revenue.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Circuit Design Engineer
Con Edison Communication/ RCN Metro
New York, NY
03.2001 - 11.2008
- Collaborate with vendor (GE) to develop and design efficient circuit layout record (Smallworld/LNI) database.
- Responsible modeling new network equipment, ring type, and channel configuration rules in LNI.
- Assist and guide IT to develop tools to manage network capacity, type II database, and IP database.
- Support Pre-Sale capacity check and network design validation
- Coordinate/Support/Planning Optical Core/MPLS migration
- Manage/trigger augmentation of DWDN/SONET/Ethernet/IP capacity
- Train and supervise new personnel.
- Evaluate current implementation procedures/processes then recommend improvement
- Develop network procedures, standard, and policies to be utilized by Circuit Design Engineers and Network Engineers
- Design DWDM/SONET/Ethernet/IP circuits to meet customer requirements.
- Recipient of Top Performer for the last 7yrs
Network Engineer
AT&T
Staten Island, NY
08.1999 - 01.2001
- Manage day to day operations of multiple engineering tasks. Including maintaining (COLR) Circuit Order Layout Record
- Design Telecommunications infrastructure within Central Office to support customer circuit.
- Create telemetry circuit
- Managed, tracked and coordinated problem resolution and escalation processes.
- Provided detailed network diagrams and procedural guidelines for Operation to implement network/circuits.
Education
Bachelor of Science - Aviation Management And Operations
Vaughn College of Aeronautics And Technology
East Elmhurst, NY06.2007
Skills
- Project forecasting
- Risk management
- Technical analysis
- Schematics understanding
- Construction management
- Project management proficiency
- Budgeting
Timeline
PMO Manager
Lightower
06.2013 - 04.2016
Manager: Circuit Design Engineer/Capacity Manager
Sidera/Lightower
08.2008 - 05.2013
Circuit Design Engineer
Con Edison Communication/ RCN Metro
03.2001 - 11.2008
Network Engineer
AT&T
08.1999 - 01.2001
Bachelor of Science - Aviation Management And Operations
Vaughn College of Aeronautics And Technology
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