Stephanie Rambo
Williamstown,NJ
Summary
Lead Legal Transcriptionist dedicated to driving the overall success of Esquire's legal transcription team, seeking to step into a supervisory position to further build and maintain strong interpersonal relationships with team members and simultaneously mentor, coach, and develop their performance and execution of superior quality transcripts.
Overview
3
3
years of professional experience
Work History
Lead Legal Transcriptionist
Esquire Deposition Solutions, LLC
12.2023 - Current
- Instruct new team members on fundamentals of MaxScribe, such as creating macros, globals, and speaker lists, formatting codes, and shortcut functions
- Maintain weekly metrics log for eight team members
- Assist with onboarding process of new team hires
- Review and evaluate transcripts for five transcriptionists during their 90-day review period and direct them on implementing proper procedures in compliance with Esquire's Best Practices and formatting requirements
- Attend supervisors' weekly meetings relating to productivity and job performance and collaborate on strategies for continuous quality improvement
- Assign jobs to team members according to availability and work load
- Assist LTs ensure expedited delivery through proofing in Real Teams, clearing inaudible words or phrases, and job prep tasks
- Resolve transcript quality issues
- Coach, mentor, and set expectations to assure delivery of superior quality transcripts
- Build and maintain close interpersonal relationships with team members
Legal Transcriptionist
Esquire Deposition Solutions, LLC
09.2021 - 12.2023
- End to end transcription of audio recordings
- Edited and proofread transcripts for spelling and punctuation accuracy
- Managed multiple transcription projects and prioritized according to deadlines and client requests
- Increased hourly page rate by 62 percent learning and utilizing MaxScribe software
Education
Associate of Applied Science - Paralegal Studies
National Paralegal College
Remote08.2019
Skills
- Ability to work well under pressure
- MaxScribe
- NetSuite
- Microsoft Office
- Confluence
- YesLaw
- Legal Terminology
- Florida Hearings Subject-Matter Expert
- Legal Documentation Formatting
Timeline
Lead Legal Transcriptionist
Esquire Deposition Solutions, LLC
12.2023 - Current
Legal Transcriptionist
Esquire Deposition Solutions, LLC
09.2021 - 12.2023
Associate of Applied Science - Paralegal Studies
National Paralegal College
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