Alexis Bourda
Tomball,TX
Summary
Dedicated and detail-oriented Insurance Verification Specialist with 4+ years of experience in healthcare administration, specializing in insurance benefits verification for behavioral and medical services. Adept at navigating payer systems, communicating with insurance providers, and ensuring accurate patient coverage documentation. A self-starter with excellent organizational skills, strong attention to detail, and a proven ability to collaborate across departments to optimize patient intake and billing accuracy.
Overview
5
5
years of professional experience
Work History
Insurance Verification Specialist
Lucet Behavioral Health
01.2022 - Current
- Verified benefit details for behavioral health services, ensuring accuracy for new and existing patients.
- Utilized online portals and direct insurer communications to confirm eligibility and coverage levels.
- Documented insurance information in organizational platforms, updating records in real time.
- Collaborated with internal departments to resolve coverage issues and ensure timely patient service delivery.
- Assisted with transitions of care involving insurance changes and plan terminations.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
Insurance Verification Specialist
Ochsner Lafayette General
01.2020 - 01.2022
- Conducted insurance verifications and authorizations for incoming patients across multiple departments.
- Managed insurance documentation processes, reducing claim delays and denials.
- Handled communication with payers to clarify complex benefits related to outpatient and inpatient services.
- Maintained patient confidentiality and compliance with HIPAA regulations.
- Supported front-end administrative operations with coverage updates and patient inquiries.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Managed calling insurance companies to verify benefits. Made 20-40 per day.
Education
Bachelor Of Business - Health Administration
LSU
Baton Rouge06.2020
Skills
- Insurance Benefits & Eligibility Verification
- ABA Therapy Authorization Support
- Payer Portal Navigation & Communication
- EHR/EMR Proficiency
- High Attention to Detail
- Cross-Department Collaboration
- Excellent Written & Verbal Communication
- Self-Motivated & Independent Work Ethic
Key Skills Qualifications
- Insurance Benefits & Eligibility Verification
- ABA Therapy Authorization Support
- Payer Portal Navigation & Communication
- EHR/EMR Proficiency
- High Attention to Detail
- Cross-Department Collaboration
- Excellent Written & Verbal Communication
- Self-Motivated & Independent Work Ethic
Timeline
Insurance Verification Specialist
Lucet Behavioral Health
01.2022 - Current
Insurance Verification Specialist
Ochsner Lafayette General
01.2020 - 01.2022
Bachelor Of Business - Health Administration
LSU
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